928 International

Sharker Image · 11-02-2004, 01:54 PM

THIS IS A BIG THANK YOU!

So I was ready to spend $500 at 928 International.
Was on the phone with Jim, he seems to know what he's talking about (better than the "experts" at the local Porsche dealer Reeves - but this is easy to accomplish).
Explained what I need and why (a/c control unit, center console switches).
Got a lesson on how to repair the a/c control unit and that the center consloe switches never were backlit. The lesson was free, the sale was nil.
Ended up spending $2.34 locally to get a set of bulbs (they don't come single - so Jim, if you need one I FedEx it to you!).
The problem was fixed in a little less than an hour - one happy camper here!

Jim, thank you. And you guys out there, support 928 International! Advice for free and loosing a sale with a smile doesn't come often. Hope my car has problems soon, so I can support you myself, Jim (just kiddin').

sharkmeister85 · 11-02-2004, 02:11 PM

Quote:

Originally Posted by Sharker Image

Jim, thank you. And you guys out there, support 928 International! Advice for free and loosing a sale with a smile doesn't come often. Hope my car has problems soon, so I can support you myself, Jim (just kiddin').

Actually, free advice does come often from 928 Int'l and I'm sure results in many lost sales. I don't know about the smile part though (hard to tell over the phone)

I'm just surprised Mark hasn't fired Jim's ass outta there a long time ago. Its cost him a fortune I'm sure to keep Jim around.

Glenn

heinrich · 11-02-2004, 02:20 PM

Those guys are priceless. They're like family ...... They've never let me down.

Styln928 · 11-02-2004, 02:36 PM

If I said it once i've said it a thousand times. There's only one name in the 928 parts biz . . And that is 928 Int'l.

Barry Johnson · 11-02-2004, 02:46 PM

Really awesome guys there. I love being able to say,
"Hey Jim, its Barry from Washington. I need ***, **, and ***."
"Ok, you want that charged to your card?"
"Yeah, go ahead, and ground shipping."
"Ok, it'll be out tomorrow."

Thats the best!

heinrich · 11-02-2004, 02:50 PM

Right Barry. And here's the cool thing .... they say it will ship, it ships. No question. Hmmm .... seems simple doesn't it

sharkmeister85 · 11-02-2004, 02:54 PM

Quote:

Originally Posted by Barry Johnson

Really awesome guys there. I love being able to say,
"Hey Jim, its Barry from Washington. I need ***, **, and ***."
"Ok, you want that charged to your card?"
"Yeah, go ahead, and ground shipping."
"Ok, it'll be out tomorrow."

Thats the best!

Sorry, dude but that is not the best! My conversations usually end "Ok, it'll be out TODAY." That is the best!
Glenn

Barry Johnson · 11-02-2004, 02:55 PM

Yeah, well I always call late

Big Dave · 11-02-2004, 03:28 PM

Nothing but praise for 928 International here!

goliver · 11-02-2004, 04:13 PM

They ROCK! Very professional outfit and usually can read my mind when I can't quite describe what I really want.

Regards,

NoVector · 11-02-2004, 04:15 PM

I like the fact that I don't have to talk to them! Of the big three, they've got the best on-line ordering system--so, I can order crap at 3:00 in the morning and not have to worry about time-zones. Always receive e-mail the following day letting me know they got the order and another e-mail later that day letting me know it was shipped. Priceless!
Bruce

nicobel · 11-02-2004, 04:54 PM

...When i ask for the "you know, that thing that goes there between the two ...." They ALWAYS know what i am talking about. I guess they have some training in the million meanings for "thing"

Jim bailey - 928 International · 11-02-2004, 05:31 PM

Thanks for the nice comments we all do try very hard to treat people they way we would like to be treated when we order something. It makes our job much easier that we ONLY sell 928 parts and only sell parts no service. Again thanks for the comments .......

Tony · 11-02-2004, 06:05 PM

Quote:

Originally Posted by Barry Johnson

Really awesome guys there. I love being able to say,
"Hey Jim, its Barry from Washington. I need ***, **, and ***."
"Ok, you want that charged to your card?"
"Yeah, go ahead, and ground shipping."
"Ok, it'll be out tomorrow."

Thats the best!

yup, same thing. but they usually ask WHICH card do you want this on

Some goes on the "joint account" ..some on my "SKUNK WORKS" account depending on the price and the size of the package

Bruce, i love your avatar. Simple but so to the point. It made me laugh.

rixter · 11-02-2004, 07:51 PM

928I is without a doubt the best parts supplier anywhere regardless of make/model,
when I initially ordered an air pump for the Queen (never had one previously) I forgot to order the bracket and bolt, called back the next day, lo and behold JB already had it packed and ready to ship knowing that I had forgotten to order it... "insert Twilight Zone theme"

11-02-2004, 01:54 PM	#1
Sharker Image User Join Date: Oct 2004 Location: Zurich & Tampa Posts: 105	928 International THIS IS A BIG THANK YOU! So I was ready to spend $500 at 928 International. Was on the phone with Jim, he seems to know what he's talking about (better than the "experts" at the local Porsche dealer Reeves - but this is easy to accomplish). Explained what I need and why (a/c control unit, center console switches). Got a lesson on how to repair the a/c control unit and that the center consloe switches never were backlit. The lesson was free, the sale was nil. Ended up spending $2.34 locally to get a set of bulbs (they don't come single - so Jim, if you need one I FedEx it to you!). The problem was fixed in a little less than an hour - one happy camper here! Jim, thank you. And you guys out there, support 928 International! Advice for free and loosing a sale with a smile doesn't come often. Hope my car has problems soon, so I can support you myself, Jim (just kiddin').

11-02-2004, 02:46 PM	#5
Barry Johnson Addict Rennlist Member Join Date: Sep 2002 Location: Richmond Beach, WA Posts: 909	Really awesome guys there. I love being able to say, "Hey Jim, its Barry from Washington. I need *, , and ***." "Ok, you want that charged to your card?" "Yeah, go ahead, and ground shipping." "Ok, it'll be out tomorrow." Thats the best! __________________ BJ '87 Marine Blue auto - "Secret Weapon" engine '86 Gaurds Red 951 - Audi AAN swap project '86 Black 951 - Now a free shell '74 914 2.0 - Stored since '88, Stolen & Crushed PacNW 928 Group

11-02-2004, 02:55 PM	#8
Barry Johnson Addict Rennlist Member Join Date: Sep 2002 Location: Richmond Beach, WA Posts: 909	Yeah, well I always call late __________________ BJ '87 Marine Blue auto - "Secret Weapon" engine '86 Gaurds Red 951 - Audi AAN swap project '86 Black 951 - Now a free shell '74 914 2.0 - Stored since '88, Stolen & Crushed PacNW 928 Group

11-02-2004, 03:28 PM	#9
Big Dave 928 Engine Re-Re-Rebuild Specialist Rennlist Member Join Date: Oct 2001 Location: Milwaukee Posts: 6,980	Nothing but praise for 928 International here! __________________ 1985 928S Auto Black/Black, Chipped, Ott X-over - reborn twice! 1983 911 SC Cabriolet - SOLD 2005 Acura TL My 928 Home Page 928 Owners Club - Michigan Chapter

11-02-2004, 04:15 PM	#11
NoVector Addict Rennlist Member Join Date: Oct 2004 Location: San Antonio, Texas Posts: 185	I like the fact that I don't have to talk to them! Of the big three, they've got the best on-line ordering system--so, I can order crap at 3:00 in the morning and not have to worry about time-zones. Always receive e-mail the following day letting me know they got the order and another e-mail later that day letting me know it was shipped. Priceless! Bruce __________________ 84 (PO)S Midnight Blue Metallic 93 GTS Midnight Blue Metallic "America loves speed. Hot, nasty, bad-ass speed." -- Elenor Roosvelt

11-02-2004, 02:20 PM	#3
heinrich 928 Collector Rennlist Member Join Date: Jan 2003 Location: Seattle Posts: 16,075	Those guys are priceless. They're like family ...... They've never let me down.

11-02-2004, 02:36 PM	#4
Styln928 User Join Date: Apr 2004 Location: Ft. Myers, Florida Posts: 923	If I said it once i've said it a thousand times. There's only one name in the 928 parts biz . . And that is 928 Int'l.

11-02-2004, 02:50 PM	#6
heinrich 928 Collector Rennlist Member Join Date: Jan 2003 Location: Seattle Posts: 16,075	Right Barry. And here's the cool thing .... they say it will ship, it ships. No question. Hmmm .... seems simple doesn't it

11-02-2004, 04:13 PM	#10
goliver User Join Date: Oct 2003 Location: Sacramento, CA Posts: 1,244	They ROCK! Very professional outfit and usually can read my mind when I can't quite describe what I really want. Regards,

11-02-2004, 04:54 PM	#12
nicobel Puff Daddy Rennlist Member Join Date: Nov 2003 Location: SoCal Posts: 4,993	...When i ask for the "you know, that thing that goes there between the two ...." They ALWAYS know what i am talking about. I guess they have some training in the million meanings for "thing" __________________ Fat planes rule! Currently in the hangar: - Yak 54: In repairs - P51D indestructible - 2M glider - BlueDude P51 -F27 Stryker, the dodo - 2 Mini Jugs. - XPD8, mean, fast and noisy. - Curtiss Jenny, sitting on the computer as we type great looking small plane, totally love it - A trainer: slow & relaxing - H1 Racer: niice - GeeBee Y: still in da box, looks promising. - CAP 232 w/breitling marking, in the box, waiting for the summer.

11-02-2004, 05:31 PM	#13
Jim bailey - 928 International Addict Rennlist Member Rennlist Site Sponsor Join Date: Jul 2001 Location: Anaheim California Posts: 11,552	Thanks for the nice comments we all do try very hard to treat people they way we would like to be treated when we order something. It makes our job much easier that we ONLY sell 928 parts and only sell parts no service. Again thanks for the comments ....... __________________ Jim Bailey ph 714-632-9288 , 928 International visit the online store www.928intl.net

11-02-2004, 07:51 PM	#15
rixter 928 OB-Wan Rennlist Member Join Date: Apr 2004 Location: Zebulon, NC Posts: 4,662	928I is without a doubt the best parts supplier anywhere regardless of make/model, when I initially ordered an air pump for the Queen (never had one previously) I forgot to order the bracket and bolt, called back the next day, lo and behold JB already had it packed and ready to ship knowing that I had forgotten to order it... "insert Twilight Zone theme" __________________ 78 928 Euro 5 spd Production #34 the Queen 87 928 S4 GrandPrixWhite/MarineBlue 88 928 S4 NachtGrun/GrauGrun 95 968 GrandPrixWhite/ChestnutBrown 96 BMW Z3 BostonGreen/Tan