Attention!!! - GT3 Worldwide Action Action Group Letter to PAG & Dealers
05-08-2014, 11:35 PM
#76
Rennlist Member
2000 for US customers
for those who have taken delivery, is the 2,000 / month in addition to:
1. loaner car (or 100 per day in lieu of loaner)
2. loan or lease payment being made by PCNA
Thank you
1. loaner car (or 100 per day in lieu of loaner)
2. loan or lease payment being made by PCNA
Thank you
05-08-2014, 11:51 PM
#77
05-09-2014, 07:42 AM
#78
07-07-2014, 06:52 PM
#80
Drifting
07-08-2014, 02:37 AM
#81
Instructor
U.S Porsche Macan Buyers Offered Cayman and Boxster Leases While Awaiting Delivery
LOS ANGELES -- The new Porsche Macan crossover already is sold out for this year, so the company is trying to keep potential Macan buyers -- most of them new to the brand -- happy by putting them in other Porsche vehicles during the wait.
U.S. buyers of the Macan, which went on sale in May, face a wait of more than six months for delivery, Detlev von Platen, CEO of Porsche Cars North America, said at a media event here.
But that presents a problem for Porsche and its dealers: How to ease disappointment for the waiting Macan buyer? The answer: Very short-term leases on other Porsches -- Boxster or Cayman sports cars -- to bridge the wait for the vehicle the customer really wants. The open-ended leases run until the buyer's Macan arrives, whether that's six months or more.
"I hate to have customers who don't know Porsche to visit for the first time a Porsche dealership, prepare to enter the family and then get an answer from the dealer, 'Oh, yes, we'd love to have you, but you have to wait six or seven months to get your order,'" von Platen said.
About 80 percent of Macans are expected to be sold to first-time Porsche buyers, he said. The short-term lease program, however, is open to anyone who puts in a firm order for the Macan.
Porsche is seeing positive response to the program, which just launched, von Platen said. But he said it's too early to provide numbers for how many Macan buyers are taking Porsche up on the short-term leases, which are offered at a monthly cost comparable to what they'd pay for a Macan. The Macan starts at $50,895, the Boxster at $52,395, and the Cayman at $53,595. All prices include shipping.
Porsche sold 1,263 Macans in the United States last month. Supply constraints will limit the Macan's full-year U.S. sales to less than 10,000 in 2014, von Platen said. Depending on how demand holds up, U.S. sales could reach 18,000 annually as soon as next year, he said.
Porsche's Leipzig, Germany, plant is currently set up to build 50,000 Macans a year, but Porsche could boost that number if demand continues to be strong.
While the short-term leases are intended to improve satisfaction for waiting customers, the program also could temporarily help sales for the Boxster and Cayman, two of Porsche's lower-volume products, and provide dealerships with low-mileage used cars.
http://www.autonews.com/article/2014...ther-porsches#
He seems to have forgotten about his GT3 customers.
U.S. buyers of the Macan, which went on sale in May, face a wait of more than six months for delivery, Detlev von Platen, CEO of Porsche Cars North America, said at a media event here.
But that presents a problem for Porsche and its dealers: How to ease disappointment for the waiting Macan buyer? The answer: Very short-term leases on other Porsches -- Boxster or Cayman sports cars -- to bridge the wait for the vehicle the customer really wants. The open-ended leases run until the buyer's Macan arrives, whether that's six months or more.
"I hate to have customers who don't know Porsche to visit for the first time a Porsche dealership, prepare to enter the family and then get an answer from the dealer, 'Oh, yes, we'd love to have you, but you have to wait six or seven months to get your order,'" von Platen said.
About 80 percent of Macans are expected to be sold to first-time Porsche buyers, he said. The short-term lease program, however, is open to anyone who puts in a firm order for the Macan.
Porsche is seeing positive response to the program, which just launched, von Platen said. But he said it's too early to provide numbers for how many Macan buyers are taking Porsche up on the short-term leases, which are offered at a monthly cost comparable to what they'd pay for a Macan. The Macan starts at $50,895, the Boxster at $52,395, and the Cayman at $53,595. All prices include shipping.
Porsche sold 1,263 Macans in the United States last month. Supply constraints will limit the Macan's full-year U.S. sales to less than 10,000 in 2014, von Platen said. Depending on how demand holds up, U.S. sales could reach 18,000 annually as soon as next year, he said.
Porsche's Leipzig, Germany, plant is currently set up to build 50,000 Macans a year, but Porsche could boost that number if demand continues to be strong.
While the short-term leases are intended to improve satisfaction for waiting customers, the program also could temporarily help sales for the Boxster and Cayman, two of Porsche's lower-volume products, and provide dealerships with low-mileage used cars.
http://www.autonews.com/article/2014...ther-porsches#
He seems to have forgotten about his GT3 customers.
07-08-2014, 03:27 AM
#82
Hey PAG, I'm preparing to enter the Porsche family too, and I have to wait over a year from when my order locked . Think I might be a just a wee little disappointed? Guess I shoulda bought a Macan for about a third of the price... What's that you say? Oh right, I should just be happy there's no increase in price--special deal just for me. Bah! 
07-08-2014, 08:31 AM
#83
I put a deposit on my 911/50 over 2 years before I received it and before it was even announced. Good things happen to those that wait. In fact, waiting can sometimes be part of the fun.
07-08-2014, 11:42 AM
#85
But, at the same time, as a GT3 owner...especially as an owner in the US...it does make me further wonder in frustration why we've suddenly been left with the least compensation among the 991 GT3 faithful? Ugh.
07-08-2014, 01:03 PM
#86
OQ991, agree with you completely. We can of course vote with our wallets and not take the cars and tell our dealers we will never by another Porsche again, but we all know that Dog does not hunt!!
07-08-2014, 03:50 PM
#87
Rennlist Member
Join Date: Jan 2013
Location: West Vancouver and San Francisco
Posts: 4,198
Received 1,155 Likes
on
571 Posts
I'm Cat A, and I received my car back two weeks ago. I've just received a mail package from Porsche regarding compensation. It's $2K/month (prorated) and 1 extra year of warranty, but no reimbursement for warranty lost when the car was parked. So basically the same deal as we expected.
It's positioned entirely as a good will gesture to maintain our loyalty and satisfaction, almost as a favor... There is a release form, but the form, in my understanding after a brief read, only means that we cannot demand buy back if we take compensation, and only due to the engine replacement (so still can ask for buy back if something else goes wrong). I'll give it a more attentive reading once I get back from work.
I expected as much, but it's still upsetting that Porsche decided to treat its customers this way.
It's positioned entirely as a good will gesture to maintain our loyalty and satisfaction, almost as a favor... There is a release form, but the form, in my understanding after a brief read, only means that we cannot demand buy back if we take compensation, and only due to the engine replacement (so still can ask for buy back if something else goes wrong). I'll give it a more attentive reading once I get back from work.
I expected as much, but it's still upsetting that Porsche decided to treat its customers this way.
07-08-2014, 04:42 PM
#88
I'm Cat A, and I received my car back two weeks ago. I've just received a mail package from Porsche regarding compensation. It's $2K/month (prorated) and 1 extra year of warranty, but no reimbursement for warranty lost when the car was parked. So basically the same deal as we expected. It's positioned entirely as a good will gesture to maintain our loyalty and satisfaction, almost as a favor... There is a release form, but the form, in my understanding after a brief read, only means that we cannot demand buy back if we take compensation, and only due to the engine replacement (so still can ask for buy back if something else goes wrong). I'll give it a more attentive reading once I get back from work. I expected as much, but it's still upsetting that Porsche decided to treat its customers this way.
Ugh.
07-08-2014, 05:04 PM
#89
Rennlist Member
More importantly, nothing from PAG or PCNA explaining why European GT3 owners get almost twice as much in compensation than NA owners. This despite assurances from Porsche representatives that an explanation or an additional compensation package may be forthcoming.
What I don't get is why Porsche ignores a fundamental principle of customer satisfaction; to treat customers fairly and equally.
To stave off a gathering storm, Porsche needs to understand it will not take much more to satisfy most of us. But damn it they must do something and not ignore us.
What I don't get is why Porsche ignores a fundamental principle of customer satisfaction; to treat customers fairly and equally.
To stave off a gathering storm, Porsche needs to understand it will not take much more to satisfy most of us. But damn it they must do something and not ignore us.