Notices
991 2012-2019
Sponsored by:
Sponsored by:

Serpentine Belt and Tensioner Repair "Double Charge?"

Thread Tools
 
Search this Thread
 
Old 01-03-2024, 12:28 AM
  #1  
smichael
Rennlist Member
Thread Starter
 
smichael's Avatar
 
Join Date: Nov 2003
Posts: 185
Received 6 Likes on 6 Posts
Default Serpentine Belt and Tensioner Repair "Double Charge?"

I was in for service on another issue and the dealer said my serpentine belt tensioner is " loose without fluid anymore in the grease fitting, and thus is able to be moved back and forth rubbing on the block of the engine".

They are quoting me $1950 for the tensioner repair but then also separately quoted another $925 to replace the belt.

Am I wrong in believing they are double charging me for labor as most of the work needed to replace the belt will have already been incurred in the tensioner repair, and therefore the belt replacement itself should be a parts only charge of about $75?
Old 01-03-2024, 12:47 AM
  #2  
asellus
RL Community Team
Rennlist Member
 
asellus's Avatar
 
Join Date: Dec 2013
Location: Minnesota
Posts: 5,283
Received 1,915 Likes on 1,186 Posts
Default

Uhhhhh. Either they're giving you an FU price, or they're quoting you to fix damage to your engine block. If it's truly just a tensioner + belt, that's about 3 hours of labor and $400 in parts and you should ask them some very direct questions or, better yet, just walk away and never go back.

As an aside, stop going to a dealership for non-warranty work, otherwise you're paying a massive premium for no reason. Find a local indy.

You are correct in your assumption on the labor overlap. Replacing the drive belt completes all the steps requires to replace the tensioner, so the only labor left for replacing a tensioner is physically pulling the tensioner off the engine and putting a new on in its place.

$975 to replace the belt, sure, I could see that. Additional charge for the tensioner is going to be parts cost + 30 minutes at worst. There is absolutely no way the $280 tensioner is marked up to $1600+.
The following 4 users liked this post by asellus:
huntflyer (01-03-2024), jimmiejam (01-03-2024), Martin S. (01-11-2024), Tier1Terrier (01-03-2024)
Old 01-03-2024, 01:10 AM
  #3  
CSK 911 C4S
Rennlist Member
 
CSK 911 C4S's Avatar
 
Join Date: Jun 2014
Location: Dickson, TN
Posts: 3,749
Received 816 Likes on 406 Posts
Default

It looks like you have (had) plenty of Porsches and even some classic's. Take this car to your Indy to get repaired.
Old 01-03-2024, 09:06 AM
  #4  
barncobob
Rennlist Member
 
barncobob's Avatar
 
Join Date: May 2020
Posts: 2,029
Received 738 Likes on 454 Posts
Default

indy time.
Old 01-03-2024, 10:12 AM
  #5  
63mercedes
Rennlist Member
 
63mercedes's Avatar
 
Join Date: Dec 2015
Posts: 791
Received 240 Likes on 170 Posts
Default

Just add up the labor rate and deduct the cost of the parts. If they get 4-500 for the part and the labor rate is 250 for example they're charging you ten hours for a 3 hour job. You better run.
Old 01-03-2024, 10:51 AM
  #6  
subshooter
Rennlist Member
 
subshooter's Avatar
 
Join Date: Jan 2016
Location: New Orleans, LA (NOLA)
Posts: 5,099
Received 2,145 Likes on 984 Posts
Default

Yea, I think you are getting double charged. When my water pump failed (2018 991.2 covered under extended warranty for these pumps), I gave them a serpentine belt and told them to replace it since they had to take it off anyway. They didn't charge me anything for the belt replacement which was due in another two months.
The following users liked this post:
CSK 911 C4S (01-03-2024)
Old 01-03-2024, 12:15 PM
  #7  
CSK 911 C4S
Rennlist Member
 
CSK 911 C4S's Avatar
 
Join Date: Jun 2014
Location: Dickson, TN
Posts: 3,749
Received 816 Likes on 406 Posts
Default

Originally Posted by subshooter
Yea, I think you are getting double charged. When my water pump failed (2018 991.2 covered under extended warranty for these pumps), I gave them a serpentine belt and told them to replace it since they had to take it off anyway. They didn't charge me anything for the belt replacement which was due in another two months.
That is just like having the PDCC system serviced. Everything has to come off anyway so I've only been charged the price of the extra parts to do the belt and tensioner.
The following users liked this post:
subshooter (01-03-2024)
Old 01-03-2024, 03:44 PM
  #8  
Joec500
Rennlist Member
 
Joec500's Avatar
 
Join Date: May 2014
Location: Los Angeles
Posts: 2,822
Received 934 Likes on 552 Posts
Default

I just had my waterpump, pulleys and belt replaced here in LA area for $675 labor. I bought the parts from FCP Euro for around 1,000

Old 01-03-2024, 04:06 PM
  #9  
Got Bearings?
Rennlist Member
 
Got Bearings?'s Avatar
 
Join Date: May 2023
Posts: 126
Received 52 Likes on 27 Posts
Default

Originally Posted by Joec500
I just had my waterpump, pulleys and belt replaced here in LA area for $675 labor. I bought the parts from FCP Euro for around 1,000
Where did you go for the work? I'm also in the LA area.
Old 01-03-2024, 04:19 PM
  #10  
IXLR8
Rennlist Member
 
IXLR8's Avatar
 
Join Date: Sep 2009
Location: Canada & the Alps
Posts: 8,370
Received 650 Likes on 453 Posts
Default

Originally Posted by smichael
They are quoting me $1950 for the tensioner repair but then also separately quoted another $925 to replace the belt.
As bad as those $600+ spark plug replacements that is a 90 minute job and $36 in parts, or those oil and filter changes.

I am starting to wonder if we have "stupid" tattooed in our foreheads.
The following users liked this post:
K996 (01-03-2024)
Old 01-03-2024, 06:20 PM
  #11  
jimmiejam
Rennlist Member
 
jimmiejam's Avatar
 
Join Date: Aug 2020
Location: FORT LAUDERDALE
Posts: 241
Received 103 Likes on 68 Posts
Default

It has been my experience that when someone lies to you, it's because they don't respect you enough to be honest, and they think that you are too stupid not to know the difference.....find another shop.....note to self, never ever go back.

Last edited by jimmiejam; 01-03-2024 at 06:21 PM.
Old 01-03-2024, 06:21 PM
  #12  
Joec500
Rennlist Member
 
Joec500's Avatar
 
Join Date: May 2014
Location: Los Angeles
Posts: 2,822
Received 934 Likes on 552 Posts
Default

Originally Posted by Got Bearings?
Where did you go for the work? I'm also in the LA area.
VERY FAIR pricing and great techs. Given the crazy bleeding process for our cars the 600-700 price was WELL worth it.

https://www.yelp.com/biz/rtmotorworks-arcadia-3
The following 2 users liked this post by Joec500:
MingusDew (01-03-2024), snake-gu (04-12-2024)
Old 01-03-2024, 07:06 PM
  #13  
MingusDew
Burning Brakes
 
MingusDew's Avatar
 
Join Date: Jan 2015
Location: Pasadena, CA
Posts: 1,193
Received 1,061 Likes on 538 Posts
Default

Originally Posted by Joec500
VERY FAIR pricing and great techs. Given the crazy bleeding process for our cars the 600-700 price was WELL worth it.

https://www.yelp.com/biz/rtmotorworks-arcadia-3
Thanks, that’s pretty close to me too. The Indy shops in Pas are not that great of pricing. Honestly, the dealer has comparable prices to both of the Porsche specific Indy’s here, that’s how pricey they are!



Quick Reply: Serpentine Belt and Tensioner Repair "Double Charge?"



All times are GMT -3. The time now is 12:46 AM.