JesseRohr

My car goes in 11/11 for the replacement driver's door glass. Porsche is allegedly covering it per my service writer.

ILL_SMO_Q

Was the light weight glass an 'option' ? Are they avoiding it for the GT3 RS ??

johnr265

That was the feeling I had. That it almost got "stuck" on the door frame. Kind of like the window didn't go down before it allowed me to open the door. It all happened so fast. It's not like I am usually "thinking" before opening a door. FWIW, I got a call today from PCNA and they are "researching" my request. They were very pleasant on the phone so far.

disden

this is what happened to mine. Pulled door handle and opened door but glass didn’t retract and caught edge. Dealer just got in replacement glass and indicated it will be warranty coverage…will see

JesseRohr

I slapped a small piece of vinyl on the outside of my glass so I didn't have to see it every time I walked up to my car.

Chris C.

But handprints on glass are less OCD triggering - lol??

I was warned not to close via the glass at PECLA. Causes flex on closing which leads to contact - so I was informed.

Jbravo23

haha. It’s a tad less triggering as I can put a little more elbow grease into it when wiping.

it’s like when closing the frunk I always use the emblem.

I still haven’t removed the plastic from my pcm. It’s the little things. 😄

yet I’ll turn off the Nannie’s and pull out sideways like a hoon.

figured the glass thing is bound to happen at some point. 🤷🏽‍♂️

Dr. G

If the command to lower the window is coming from a computer in the car this would seem like an easy thing to address. Although it could also be coming from a relay which would mean a full blown recall and replacement would be necessary.

The rear side glass is a whole different story.

johnr265

If at first you don't succeed, try, try again. First dealer refused warranty claim, PCNA said they were powerless to override it. Went to second dealership and in 5 minutes, they said it would be covered under warranty. Don't lose hope and don't accept no. Go elsewhere.

Chris C.

Great to hear, nice work.

But wow, what a crappy customer experience Porsche tolerates.

They just sent me a survey touting how committed they are to the customer experience - as they should be. Funny to me, as there are so many points of failure they clearly can’t be trying very hard.

supershaft

After having my windshield fixed.. My driver side window broke while at the dealer.

raymort

My dealer is replacing my back glass now.

This glass is going to cost PCNA a fortune.

supershaft

I can see that.. $4670 paid by pcna for my windshield. Drivers side should be about half that.

I noticed that on the drivers side the gap between the two windows is a lot smaller than the passenger side. Not sure if incidental contact is causing the cracks

Nicovilla

When is Porsche going to recall this damages!!!????

steve9

yes, most likely glass on glass contact. If you close the door very slowly you might be able to observe the contact before the window automatically pops up into the door closed position. Normal clearance should be 8-10mm. If its around 5mm or less the panes will contact.