johnr265

Porsche is officially denying my claim (door glass spidering), car has 3600 miles on it, not tracked. Has anyone had any luck with escalating this through Porsche customer care?

Nicovilla

My claim has also being denied, they said the car has been driven too hard lol!!!
still can’t believe Porsche is not doing anything about the windows/ windshield problems

johnr265

I lodged a formal complaint with PCNA. 3-5 business days for a reply.

3-Pedals

I still dont understand how the windows of other 911s such as TTS isnt cracking like this but just the GT3. Is it because of the suspension? Or is it due to body panels that are unique to GT3 not having enough clearance?

Rmas99

Only gt3 has lighweilightweight glass...

3-Pedals

There is a lightweight glass option in 911s as well that you can spec separately or it is part of the lightweighting package. I have seen a TTS with it and it had gorilla glass similar to my RS. I m not sure if that package’s lightweight glass and the GT3 are different types of lightweight glass.

Rmas99

When i grab my door by the window, always feeling will brake in my hands. Im already after 1 broken door glass

3-Pedals

Why would you grab the door by the window?

Rmas99

for example to clean it sometimes. Or kids sometimes closing door

johnr265

Not sure. Probably a combination of the lightweight glass and stiffer suspension of the GT3 but there are now 27 unique posters over these two threads that this has happened to.

raymort

I’m 99.999% sure it’s not the suspension…

Dr. G

I know of one other who hasn't posted and my local dealer told me they had a customer that had cracked glass replaced three times on his GT3.

disden

Finally happened after a year, driver door glass. All I did was open the door and the window caught and broke

subshooter

What did it catch on? I'm assuming the trim due to misalignment of the window over time?

Jbravo23

I always use the glass to close the door. Even on previous GT3 and rsq8 which was frameless. Hand prints on the door drive me insane.