PSA, Pelican know has same lifetime warranty as FCP
The following 3 users liked this post by hbdunn:
05-05-2023, 11:03 PM
#2
Rennlist Member
Nice spread the knowledge
05-06-2023, 11:13 AM
#3
I do a lot of business with them (into 5 figures) and I can say that their issues are not warranty of items I bought. It got to a point where I was assigned a specific salesperson for my business and he has learned my preferences now so that it is a lot better. There are still something out of his control and we both understand that life is not perfect. Sometimes we laughed at the comic events and that is better than complaining about it.
On the other hand, the lifetime warranty thing, to me, has always been a gimmick more than actual practice. Let's wait and see how this plays out.
On the other hand, the lifetime warranty thing, to me, has always been a gimmick more than actual practice. Let's wait and see how this plays out.
05-06-2023, 01:27 PM
#4
Drifting
I do a lot of business with them (into 5 figures) and I can say that their issues are not warranty of items I bought. It got to a point where I was assigned a specific salesperson for my business and he has learned my preferences now so that it is a lot better. There are still something out of his control and we both understand that life is not perfect. Sometimes we laughed at the comic events and that is better than complaining about it.
On the other hand, the lifetime warranty thing, to me, has always been a gimmick more than actual practice. Let's wait and see how this plays out.
On the other hand, the lifetime warranty thing, to me, has always been a gimmick more than actual practice. Let's wait and see how this plays out.
The following users liked this post:
Carlo D (05-06-2023)
05-06-2023, 04:04 PM
#5
Three Wheelin'
If a lifetime warranty is important to you then by all means go with FCP Euro or Pelican, however it's not free. FCP and Pelican are almost always at least 10% higher, often 20% higher, than other suppliers such as eeuroparts.com (no affiliation but have found they are consistently the lowest cost by a wide margin). The lifetime guarantee is an extended warranty whose cost is rolled into the initial purchase price. These guys are for-profit companies after all.
If that's what you want great but there's a reason stores are always trying to sell extended warranties on everything, they have very high profit margins. People forget they have them, buy somewhere else when they need a replacement urgently, or most often the part just doesn't break. And who keeps their car for a lifetime anyways?
But it's a nice gimmick for them particularly when people promote them without mentioning the added cost. Also, most people don't shop around and realize they are paying for that guarantee.
If you want to play the game of shipping used oil across the country then yes you can absolutely can save money. But for just general auto parts FCP and Pelican are poor choices IMO as they are overpriced.
If that's what you want great but there's a reason stores are always trying to sell extended warranties on everything, they have very high profit margins. People forget they have them, buy somewhere else when they need a replacement urgently, or most often the part just doesn't break. And who keeps their car for a lifetime anyways?
But it's a nice gimmick for them particularly when people promote them without mentioning the added cost. Also, most people don't shop around and realize they are paying for that guarantee.
If you want to play the game of shipping used oil across the country then yes you can absolutely can save money. But for just general auto parts FCP and Pelican are poor choices IMO as they are overpriced.
05-06-2023, 04:21 PM
#6
Drifting
If a lifetime warranty is important to you then by all means go with FCP Euro or Pelican, however it's not free. FCP and Pelican are almost always at least 10% higher, often 20% higher, than other suppliers such as eeuroparts.com (no affiliation but have found they are consistently the lowest cost by a wide margin). The lifetime guarantee is an extended warranty whose cost is rolled into the initial purchase price. These guys are for-profit companies after all.
If that's what you want great but there's a reason stores are always trying to sell extended warranties on everything, they have very high profit margins. People forget they have them, buy somewhere else when they need a replacement urgently, or most often the part just doesn't break. And who keeps their car for a lifetime anyways?
But it's a nice gimmick for them particularly when people promote them without mentioning the added cost. Also, most people don't shop around and realize they are paying for that guarantee.
If you want to play the game of shipping used oil across the country then yes you can absolutely can save money. But for just general auto parts FCP and Pelican are poor choices IMO as they are overpriced.
If that's what you want great but there's a reason stores are always trying to sell extended warranties on everything, they have very high profit margins. People forget they have them, buy somewhere else when they need a replacement urgently, or most often the part just doesn't break. And who keeps their car for a lifetime anyways?
But it's a nice gimmick for them particularly when people promote them without mentioning the added cost. Also, most people don't shop around and realize they are paying for that guarantee.
If you want to play the game of shipping used oil across the country then yes you can absolutely can save money. But for just general auto parts FCP and Pelican are poor choices IMO as they are overpriced.
https://www.fcpeuro.com/products/por...oly-kit-528974
Last edited by RngTrtl; 05-06-2023 at 04:23 PM.
05-06-2023, 05:11 PM
#7
Three Wheelin'
Im not so sure about all that at least in my experience. It costs me like 20 odd dollars to ship the used oil change stuff back and then I get a refund for a 150. Maybe its gimmicky maybe not, YMMV, but the oil change kit is a steal for sure. I would imagine it would be the same for any other consumable (clutch, brakes, fluids, etc).
https://www.fcpeuro.com/products/por...oly-kit-528974
https://www.fcpeuro.com/products/por...oly-kit-528974
I'm too lazy to mail used oil back so I don't bother, plus oil isn't all the expensive anyways in the big scheme of things so I don't bother. But to you guys that do it with FCP more power to you. These cars don't have to be expensive to maintain as you have shown.
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05-07-2023, 01:05 PM
#8
Rennlist Member
I looked up Pelican's "fine print" and they do specify "no fluids", it's for "hard parts" only. Someone wise at Pelican figured this is a little more rational than having used oil returned.
I was going to reply something like "surely this is an abuse of their warranty program, a loophole, blah, blah" but figured I'd better look up what FCP says. Sure enough, they make note of it and even show recycling oil on their instagram.
Reminds me of Costco when they even took back 10 year old plasma TV's. Plus, they did have the lowest price, so someone with a sharp pencil figured it's time for a change. I think electronics are double the mfg warranty now. For the Liqi-Moly oil kit at FCP and Pelican, I'd say their higher price is closer to 30% more than other online sellers. Most of the time, I agree, they are over priced but if they are close I'll give them my business because they do support the DIYer with tutorials, a forum, phone support and youtube vids (once I even bought an oil pump direct from a Porsche dealer because they had the best price, clearly a fluke),
If a lifetime warranty is important to you then by all means go with FCP Euro or Pelican, however it's not free. FCP and Pelican are almost always at least 10% higher, often 20% higher, than other suppliers such as eeuroparts.com (no affiliation but have found they are consistently the lowest cost by a wide margin). The lifetime guarantee is an extended warranty whose cost is rolled into the initial purchase price. These guys are for-profit companies after all.
If that's what you want great but there's a reason stores are always trying to sell extended warranties on everything, they have very high profit margins. People forget they have them, buy somewhere else when they need a replacement urgently, or most often the part just doesn't break. And who keeps their car for a lifetime anyways?
But it's a nice gimmick for them particularly when people promote them without mentioning the added cost. Also, most people don't shop around and realize they are paying for that guarantee.
If you want to play the game of shipping used oil across the country then yes you can absolutely can save money. But for just general auto parts FCP and Pelican are poor choices IMO as they are overpriced.
If that's what you want great but there's a reason stores are always trying to sell extended warranties on everything, they have very high profit margins. People forget they have them, buy somewhere else when they need a replacement urgently, or most often the part just doesn't break. And who keeps their car for a lifetime anyways?
But it's a nice gimmick for them particularly when people promote them without mentioning the added cost. Also, most people don't shop around and realize they are paying for that guarantee.
If you want to play the game of shipping used oil across the country then yes you can absolutely can save money. But for just general auto parts FCP and Pelican are poor choices IMO as they are overpriced.
05-07-2023, 04:27 PM
#9
Drifting
05-07-2023, 05:30 PM
#10
Three Wheelin'
On my third set of front Sebro slotted on my 2013 Boxster S. Cost $50+ to mail back the old ones. At $372 for the fronts that a net savings of $644. Bought Pagid RSL-29 fronts at $511 and rears at $354 last year, which will be an even larger savings. For me fluids aren't worth hassle and potential liability if they leak during return shipping. I bought the Start-Stop capacitor (battery equivalent) for my 2016 MB GLC 300 from them after shopping around on the internet.
Often wondered about their business model since they obviously are losing money on customers like me, but hopefully others don't take advantage otherwise they will drop the program. IMO some of the LifeTime Warranty program has to be charged off against marketing.
I have bought from Pelican in the past. If they have added a similar program that tells me they also forecast net profit and hopefully lasts awhile longer.
Often wondered about their business model since they obviously are losing money on customers like me, but hopefully others don't take advantage otherwise they will drop the program. IMO some of the LifeTime Warranty program has to be charged off against marketing.
I have bought from Pelican in the past. If they have added a similar program that tells me they also forecast net profit and hopefully lasts awhile longer.
05-07-2023, 07:47 PM
#11
The lifetime warranty policy is now more than ever a huge bonus after the covid supply chain rubberband effect. Quality control has been **** accross the board in ALL manufacturing genres and my business has seen more garbage parts brand new out of the box in these past 5 months this year than I have the prior 8 years I've been in business combined. My shipping expenses have literally gone up ten fold because manufacturers know their QC is **** and are no longer giving out call tags for warranty parts and will now only "match shipping" for the warranty part (if you overnight it to them, they overnight it back).
Thought maybe it applied only to bicycles, but nope, I got TWO brand new Bilstein B8 were blown out of the box. About 500 miles down the road I was wondering why my suspension was still ****y, get under the car and the shock oil is EVERYWHERE. Paid for labor twice, only paid for the Bilstein once. A company is offering lifetime replacement/warranty? Use the **** out of it until all this supply chain **** gets back to normal.
Thought maybe it applied only to bicycles, but nope, I got TWO brand new Bilstein B8 were blown out of the box. About 500 miles down the road I was wondering why my suspension was still ****y, get under the car and the shock oil is EVERYWHERE. Paid for labor twice, only paid for the Bilstein once. A company is offering lifetime replacement/warranty? Use the **** out of it until all this supply chain **** gets back to normal.
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TheChunkNorris (05-08-2023)
05-09-2023, 03:35 PM
#13
Rennlist Member
any recs on most cost effective way to ship oil back to @FCPEuro ?
Last edited by yaz996; 05-09-2023 at 08:17 PM.
The following users liked this post:
hbdunn (05-09-2023)
05-09-2023, 04:02 PM
#14
Three Wheelin'
any recs on most cost effective way to ship oil back to @FCPEuro ?
The price difference can be pretty massive in some instances versus going direct to the shippers.
