rat9545

Hello,

I just bought a pre-owned 2004 911 that was originally bought and serviced at Beverly Hills Porsche. The car was sold and subsequently imported to Canada where I bought it.

The original owner did not get the maintenance book updated/filled in. I have however spoken to the service dept at the Beverly Hills dealership and received verbal confirmation of the last few services visits.

I have been told (by my local Toronto dealer) that service records are getting harder to obtain due to privacy concerns etc.

So the question is - how should I go about getting the full service history? I am planning on keeping the car for the long term, but if I decide to sell at some point, this will make it easier.

Any suggestions or advice would be much appreciated.

Thanks,
Chris

ivangene

off topic:

Nice looking car! and low serial number too... looks like you found a real keeper. GL finding your history and keep posting!!
Ed

Tool Pants

I have been Boxstering for 9 years. I use to get the service records for local people who were considering buying a car that was service at my local dealer.

The dealership was faimily owned, but has been sold recently. New policy. A 996 owner recently asked me to get the warranty/recall records because his local dealer would not give it to him.

The service guy who I had known for years would not give me a printout as in the past, because if he got caught it was a $5,000 fine. He did let me look at the screen, so I wrote the stuff down. He can even get fined for letting me look at the screen.

He told me that Porsche switch to a new system 2 years ago, so he could only go back 2 years.

I have no suggestion other than finding and contacting the original owner.

htny

I received full dealer service records prior to purchasing my vehicle, just asked them to fax to me. They sent me all the scheduled maintenance, warranty work, as well as a separate printout for the certification work. It's really detailed, complaint/remedy (e.g. customer complains about rattle when closing driver's side door, replaced window regulator etc.)

However, the dealer I bought from sold and serviced from new, one owner.

rmillnj

My service manager told me the owner would fire him if he printed out my service records. Like your situation, he could read it to me from the screen but would not print it out. I was lucky and got my cars full history since I bought it at the original selling dealership and the original owner had always had it serviced there.

Marc Gelefsky

I bought my car from a Porsche dealer that did not originally sell the car, they gave me some records that they were Able to pull and had with the car. I than visited the original selling dealer and as long as I was able to prove I owned the car they printed out all the records that they had on it for me, no problem.