Has IMS solutions ever failed
#46
Former Vendor
I smell BS here.... Why would you sell the "solutions" in the open market then? You said you don't even know how many " solutions" been sold by LM engineering. So, if you don't even know that, then how do you know who bought it and who installed it? If you are genuine with what you are claiming here, wouldn't you track every "solutions" sold?
Each and every IMS Solution comes with the paperwork that we designed for tracking purposes. This registration form is to be sent in with a series of photos and the old IMS Bearing, where it will join a data base.
The only issue is the only shops that send these back are those who are Certified Installers, because it's part of their Code Of Conduct and the registration process.
We have no control over what other shops do, but I will state that hardly any bearings are returned from non- certified installers.
#47
I understand the absolute need to prequalify an engine for retrofit with an open bearing because it depends on splash/immersion lubrication, and tiny particles of debris will get in and chew it up.
But The Solution gets its lubrication off of your spin-on filter adapter which never allows any oil to bypass filtration, so why is prequalification so urgent?
#48
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I smell an engine here that would have failed a ore qualification if a Certified Installer was doing the retrofit.
Each and every IMS Solution comes with the paperwork that we designed for tracking purposes. This registration form is to be sent in with a series of photos and the old IMS Bearing, where it will join a data base.
The only issue is the only shops that send these back are those who are Certified Installers, because it's part of their Code Of Conduct and the registration process.
We have no control over what other shops do, but I will state that hardly any bearings are returned from non- certified installers.
Each and every IMS Solution comes with the paperwork that we designed for tracking purposes. This registration form is to be sent in with a series of photos and the old IMS Bearing, where it will join a data base.
The only issue is the only shops that send these back are those who are Certified Installers, because it's part of their Code Of Conduct and the registration process.
We have no control over what other shops do, but I will state that hardly any bearings are returned from non- certified installers.
#49
I really, really should stay out of this. But...
First - reason for prequalification - if there is any metal in the engine, it can get trapped there and stay there for a long period of time. You can trust me on this. Even after several oil changes. So if it is not all out, it can get to all parts of the engine before getting back to the filter and this can wear out all the bearings and cause a multitude of other problems and damage in the engine. But not always.
Second - never mind
First - reason for prequalification - if there is any metal in the engine, it can get trapped there and stay there for a long period of time. You can trust me on this. Even after several oil changes. So if it is not all out, it can get to all parts of the engine before getting back to the filter and this can wear out all the bearings and cause a multitude of other problems and damage in the engine. But not always.
Second - never mind
#50
I think the point is even if no debris touches the Solution, it can affect other components which can eventually cause the engine to fail and for the Solution to be blamed and dinged for others mistakes. I'm sure Jake will chime in but I can see that kind of scenario happening.
#51
Former Vendor
These are the cars that have the outer IMSB races cut out with a Dremel and the bearing replaced.
Our Certified Installers will, from time to time catch an engine in the middle of a failure by only doing 1/3 of the pre- qualification process. They turn those VINs into us as well, along with photo documentation of the issues.
We can't protect ourselves and the reputation of the product enough. I am waiting for someone to have a failure post retrofit and say "I replaced a perfect bearing and it failed". Thats when I'll put the "ace" out of my sleeve and the fun will begin. It will happen. I called it.
But The Solution gets its lubrication off of your spin-on filter adapter which never allows any oil to bypass filtration, so why is prequalification so urgent?
The IMS Solution is the most tolerant of all technologies out there in regard to debris filled environments. That doesn't mean that it should be applied if there's a debris filled environment.
If an engine is retrofitted with anything, and then features a failure, guess what gets the blame? The most expensive component that was applied.
All of those reasons are why you'll never see me sell anyone, or any shop a component of any sort. I think it, develop it, and then I am smart enough to let go of it.
#53
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I only posted my decision and pictures to inform the forum, I've made my decision after researching the issue and I am not seeking validity
#54
We are seeing cylinders fail as a result of foreign debris routinely now, as an example.
#55
Thanks Jake, makes sense to me, in fact it's kind of what I figured.
The funny thing is, when I had mine done back in '11, I demanded that the shop do those pre-qualification procedures just going on intuition that an open bearing would be susceptible to debris. Aside from checking the filter reservoir and the oil pan, we pulled the seals off the old bearing and found it still mostly packed with grease (at 31-32K miles, very surprsingly), and there was no oil to speak of in the IMS tube. My extended warranty requires 6mo/5000mi oil service, and as I only drive 6000mi/year, I've changed oil/filter every 3000miles since the retrofit. Maybe that's why my single-row LN bearing hasn't failed (going on 30K miles). When the warranty expires at 75K (42-43K on the LN) I'll probably get the Pro, as it would take me another dozen years to put another 75K on it, and doubtful I'll keep it that long.
The funny thing is, when I had mine done back in '11, I demanded that the shop do those pre-qualification procedures just going on intuition that an open bearing would be susceptible to debris. Aside from checking the filter reservoir and the oil pan, we pulled the seals off the old bearing and found it still mostly packed with grease (at 31-32K miles, very surprsingly), and there was no oil to speak of in the IMS tube. My extended warranty requires 6mo/5000mi oil service, and as I only drive 6000mi/year, I've changed oil/filter every 3000miles since the retrofit. Maybe that's why my single-row LN bearing hasn't failed (going on 30K miles). When the warranty expires at 75K (42-43K on the LN) I'll probably get the Pro, as it would take me another dozen years to put another 75K on it, and doubtful I'll keep it that long.
#56
There are certified installers near enough to most owners that if a decision is made to install the "solution" or even the ceramic bearings why not use them. Do they cost more? If so how much more? To be certified the shop owner or mechanic had to attend one of Jakes classes, that alone is evidence that the shop was serious and wanted to do the best job they could, why not take advantage of that?
#57
Former Vendor
There are certified installers near enough to most owners that if a decision is made to install the "solution" or even the ceramic bearings why not use them. Do they cost more? If so how much more? To be certified the shop owner or mechanic had to attend one of Jakes classes, that alone is evidence that the shop was serious and wanted to do the best job they could, why not take advantage of that?
#58
Three Wheelin'
What does the certification do for anyone?
I didn't check with your website, just word of mouth as to who was the best shop around here. I'm not even sure they did an inspection or not to be honest, don't care, they took care of it, I'm happy, and it's their reputation anyway not yours.
#59
Don't know if it was an IMS failure yet. Had the indy dealer where I bought my 2002 996 install an L&N IMS replacement bearing as part of the purchase price. Engine grenaded 2 years later (Feb) with 20,000 miles since upgrade. Sold car as a roller, the buyer is in the process of a teardown and will let me know if it was the IMS or something else. Will post details when I find out.
#60
Former Vendor
What does the certification do for anyone?
I didn't check with your website, just word of mouth as to who was the best shop around here. I'm not even sure they did an inspection or not to be honest, don't care, they took care of it, I'm happy, and it's their reputation anyway not yours.
I didn't check with your website, just word of mouth as to who was the best shop around here. I'm not even sure they did an inspection or not to be honest, don't care, they took care of it, I'm happy, and it's their reputation anyway not yours.
Incorrect. If a component fails the buck gets passed to me, no matter the reason. The shop is just buying a part and installing it, if that fails, then, they just say its not their fault.
Certified Installers follow a strict set of guidelines and they quickly lose their certification if they make a bad judgment call, whether if it leads to failure, or not.
Everything is my fault. Of the handful of bearing failures that we've seen (none of the IMS Solution!) the shop has never admitted to any mistakes or bad judgment calls being made. That includes the shop that had a technician tightening the center studs with an impact wrench, leading to both the bearings he retrofitted(Classic Single Row) failing within 300 miles of install.
The Certiified Installer has a lot to lose, so they take each installation seriously.