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Hello, I’m still dealing with the Valvoline instant oil change issue. This weekend I found out that the store manager, the guy that opened the wrong transmission plug and drooped the detent ball inside the tranny, that he drove the car that was stuck in first gear 11 miles, before having it towed to the repair shop. Since I was told there was coolant all over the intercoolers pipes. The o ring on the pressure relief valve gave up. That has already been replaced and it seems fine. Assuming it overheated and couldnt be driven any more would the Ecu shut the engine off?? Or since the temperature got high and the pressure increased in the system so that it was spewing coolant the guy got scared pull off the road and called the tow truck? I’m just doing the post Mortem analysis and gathering all available evidence. If it was your car what else would you have the shop check. Valvoline approved the repair invoice which was generated by the shop and that’s a legal binding contract between them, now they don’t want to pay. I’m cut in the middle because it’s my car. The sad thing is that this repair shop a small business is owned by an 80s year old widow who reminds me of my 82 year old mother. Any advice info etc will be greatly appreciated.
Yeah I have an attorney I been talking too. I have new evidence that has been discovered this weekend. I want To teach Valvoline a lesson and I can **** $5000 off my concern is the widow and if she can afford to take the same ride I’m willing to take. This has opened up my eyes as how screwed up this company is and all the things they are willing to do for a dollar. This last dividend payment is the last they are going to do, so it’s completely different against my investment style. I don’t want any part if it, I know they are getting 2.4-2.5 billion dollars from the sale to Saudi aramco and the ceo said they are buying back stock at that time I’ll be selling my holdings. Regarding customer service this company is nothing like USAA, American Express, discover, or Starbucks, im actually ashamed of how they threat people, customers.
Last edited by 3/98 911 coupe; 12-18-2022 at 07:48 PM.
Do you know how much water it lost? If it was mine and it lost most of the coolant, I would want a leak down test to eliminate a possible head gasket and/or cylinder head warping issue.
Hello, I’m still dealing with the Valvoline instant oil change issue. This weekend I found out that the store manager, the guy that opened the wrong transmission plug and drooped the detent ball inside the tranny, that he drove the car that was stuck in first gear 11 miles, before having it towed to the repair shop. Since I was told there was coolant all over the intercoolers pipes. The o ring on the pressure relief valve gave up. That has already been replaced and it seems fine. Assuming it overheated and couldnt be driven any more would the Ecu shut the engine off?? Or since the temperature got high and the pressure increased in the system so that it was spewing coolant the guy got scared pull off the road and called the tow truck? I’m just doing the post Mortem analysis and gathering all available evidence. If it was your car what else would you have the shop check. Valvoline approved the repair invoice which was generated by the shop and that’s a legal binding contract between them, now they don’t want to pay. I’m cut in the middle because it’s my car. The sad thing is that this repair shop a small business is owned by an 80s year old widow who reminds me of my 82 year old mother. Any advice info etc will be greatly appreciated.
Pay the bill, get your car, get an attorney and sue for a new engine, as if it has been driven with low coolant in first gear for 11 miles for less it’s not done the engine any service. The repair shop will store the car outside until it gets paid and it’s still bad for you.
This is a nonstop line of bad decisions, from taking it to valvoline because you worked there, to letting a person who didn’t know what the car was do an oil change on it. Go pick it up and pay for it before someone makes another bad decision
sell it. buy a mustang gt with a too loud exhaust. use jiffy lube instead next time....;-)
This whole story is just so ridiculous. I wouldn't let a jiffy lube place change the oil in my mower little lone one of my prized cars. you got the service anyone on here would expect you would get. if I was the judge I'd be like " let me get this right you took a 911 turbo to a jiffy lube place?? GTFO my court room, case dismissed."
my mechanic was probably at least a total driving time of 2.5 hours. I knew exactly how to do the drainage of the engine oil and I was going to show them, I offered but the store manager said I got it after looking at his computer. Anyway yesterday i sent emails to Valvoline instant oil change customer care, Sam Mitchell the President and CEO who I know personally, the area manager, the regional manager and the head mechanic at the shop. I explained exactly what happened. I sent photo evidence as how picky I’m about the car, take pictures of all the work provide my own parts etc. I sent additional photos of the car meets , today I’m going to go talk to the shop, get an estimate for a leak down test. I’m also going to go talk to the lawyer. I also been posting evidence on their Facebook site. Cooler yet I learned this a long time ago, one satisfied customer may refer you to 2-3 others, a **** of customer will cost you a lot of possible business. Anyway last night I went with my son to Outback and I was wearing a Valvoline jacket and a racing cap. Anyway they taught I worked for Valvoline Instant oil change so they asked me about it because they were going today to flush their coolants in preparation for the winter storm that is coming this way. I told the story and I got a little sentimental 😭 when I explained the shop is owned by a little old sweet lady. Anyway I also told them that I took my brother in law car in to a good Year store. They bought me two beers, gave me some legal advice and told me that they would pass this along to their kids. Lucky me one of the guys was a retired lawyer. I been in Katy 30 years total and now 23 here in my house. This Valvoline store is 1.9 miles from my house, I know restaurant bar owners, etc. my wife calls me the survey bitch and I’m like a pit bull , Iain’t going to let go. This is not defamation is the truth and nothing but the truth. Now I have a mission, vision and purpose
Last edited by 3/98 911 coupe; 12-22-2022 at 09:06 AM.
Do you know how much water it lost? If it was mine and it lost most of the coolant, I would want a leak down test to eliminate a possible head gasket and/or cylinder head warping issue.
any ideas what the leak down numbers should be and what is a reasonable cost for this test. Anyone knows what the cost of a new mezger is. Thanks
AFAIK there are no new Mezger engines, only used and rebuilt. A used one is between $20,000 and $25,000 for the engine alone. As for a rebuilt one, depends on how far one takes it.
I think leak down numbers are pretty general. over 80% is considered okay. over 90 good.
if you decide to do some sort of cylinder integrity test definitely do leak down. in my small experience a compression test while much easier and faster could not detect 2 leaky valves. ( one intake and one exhaust). a leak down test found them straight away.
knowing how not fun doing a leak down test on a 70s V8 is and also how much they will have disassemble your car to do it will it won't be cheap.
12-18-2022, 06:41 PM
What would happen with overheated car.
