The Gifts of Porsche Middle East
08-05-2007, 10:08 AM
#16
Burning Brakes
Join Date: Mar 2006
Location: Montréal, Québec, Canada
Posts: 972
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by 007GT3
Everything in Dubai is top notch--but damn it is hot. And unless you have a million USD (IMHO) a year rolling in, you really are just a pauper compared to the oil sheiks.
08-05-2007, 11:09 AM
#17
Originally Posted by allegretto
That has certainly not been the case at my dealer, Napleton Porsche in Westmont IL
They are all (and I mean all) car guys. We talk, get together for Sat lunches. The dealership has track days with team Porsche racers for instructors. The GM is a Club racer who gets us tix for ALMS. Private Parties for new models and every once in a while just for fun.
While I understand the perceived value of the things the ME poster has shown us, I really don't feel they come close to what my dealer has done for me and their other regular customers (some who are members right here)
Service issues are handled competently and courtiously.
Too bad more dealers aren't as good in the States.
They are all (and I mean all) car guys. We talk, get together for Sat lunches. The dealership has track days with team Porsche racers for instructors. The GM is a Club racer who gets us tix for ALMS. Private Parties for new models and every once in a while just for fun.
While I understand the perceived value of the things the ME poster has shown us, I really don't feel they come close to what my dealer has done for me and their other regular customers (some who are members right here)
Service issues are handled competently and courtiously.
Too bad more dealers aren't as good in the States.
08-05-2007, 11:55 AM
#18
Originally Posted by allegretto
That has certainly not been the case at my dealer, Napleton Porsche in Westmont IL
They are all (and I mean all) car guys. We talk, get together for Sat lunches. The dealership has track days with team Porsche racers for instructors. The GM is a Club racer who gets us tix for ALMS. Private Parties for new models and every once in a while just for fun.
While I understand the perceived value of the things the ME poster has shown us, I really don't feel they come close to what my dealer has done for me and their other regular customers (some who are members right here)
Service issues are handled competently and courtiously.
Too bad more dealers aren't as good in the States.
They are all (and I mean all) car guys. We talk, get together for Sat lunches. The dealership has track days with team Porsche racers for instructors. The GM is a Club racer who gets us tix for ALMS. Private Parties for new models and every once in a while just for fun.
While I understand the perceived value of the things the ME poster has shown us, I really don't feel they come close to what my dealer has done for me and their other regular customers (some who are members right here)
Service issues are handled competently and courtiously.
Too bad more dealers aren't as good in the States.
I agree, Napleton is a class act. I am there for the lunches almost every Sat. just to hangout...
11-21-2007, 03:17 PM
#19
Intermediate
Join Date: Aug 2007
Location: Kuwait
Posts: 39
Likes: 0
Received 0 Likes
on
0 Posts
Just picked up at used 996 in Kuwait...
I've been pretty impressed, stopped by the dealer and they pulled off the annoying 120kph alarm that Kuwaiti spec vehicles require (went in and set the OBC one, so it only dings once as I pass 120, no more constant dinging). Free of charge with nice customer service.
Anybody know how difficult it is to import a Porsche from over here back to the U.S?
Anybody know how difficult it is to import a Porsche from over here back to the U.S?
11-21-2007, 10:55 PM
#20
Good Luck with your car! As Lexus pointed out when they hit the market (never owned one).
There is the product and the non product which is equally important. I think almost everyone on the board agrees Porsche has the product, but the non- product aspect how your treated, proper up to date information while waiting for the build and the order process, post sale and of course service.
A lot of dealers fall short on this, it seems like only the manufacturers that tie in compensation to CSI ratings have consistency. Jaguar has come along way with the non-product but not the product IMO.
There is the product and the non product which is equally important. I think almost everyone on the board agrees Porsche has the product, but the non- product aspect how your treated, proper up to date information while waiting for the build and the order process, post sale and of course service.
A lot of dealers fall short on this, it seems like only the manufacturers that tie in compensation to CSI ratings have consistency. Jaguar has come along way with the non-product but not the product IMO.
Buying a new Porsche in the Middle East is a very nice customer experience
I read a lot about greedy dealers and shady practices in the US and other places, but it is a whole different world out here. You are treated like a real Porsche customer should.
A couple of weeks after taking delivery of your Porsche, you receive a new owner's pack in the mail, containing a very nice welcoming letter from the GMs, a framed certificate of ownership, your membership card to the local Porsche Club, several booklets about local Porsche experience, etc...
Where else do they go to such lengths to make your experience so unique and special? This is what customer service is all about!
Then, the other day, they sent me a special pack containing my personal copy of the new GT2's glossy black brochure, again with a nice letter.
This is my first Porsche, but these guys sure are making sure I will buy another one!!
I read a lot about greedy dealers and shady practices in the US and other places, but it is a whole different world out here. You are treated like a real Porsche customer should.
A couple of weeks after taking delivery of your Porsche, you receive a new owner's pack in the mail, containing a very nice welcoming letter from the GMs, a framed certificate of ownership, your membership card to the local Porsche Club, several booklets about local Porsche experience, etc...
Where else do they go to such lengths to make your experience so unique and special? This is what customer service is all about!
Then, the other day, they sent me a special pack containing my personal copy of the new GT2's glossy black brochure, again with a nice letter.
This is my first Porsche, but these guys sure are making sure I will buy another one!!
11-26-2007, 12:55 PM
#22
Rennlist Member
Nice...but comparable to what you get if you buy a $3000 watch. Makes me think you should get something even more impressive for dropping $100K+
