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I picked up my '19 Cayenne yesterday from dealer and paid $3,200 for new lithium battery.
I obviously complained and was told to contact Porsche NA which I did. Now i'm waiting for their decision. I had the yellow battery warning light appear last year and the issue was fixed with a software update. This time around the SA tells me it's the battery......seems it's not communicating properly with ECU. Unfortunately now i'm out of warranty by 7 months.
I don't see the battery listed anywhere under the emissions warranty (as others have stated) so that wont help me either.
Hopefully Porsche NA steps up and does the right thing!
The extended warranty doesn't cover the battery.
The original warranty does but i'm at 4 years 7 months.
Contrary to what others have been reporting the emissions warranty doesn't seem to cover it either.
Sorry to hear this, that's outrageous for a battery. Thanks Porsche, is this what I have to look forward to? I have seen these for like $1799 on line but who know what all has to happen to put it in.
Sad to say I don't think your dealer did you any favors either though, that's a very high price. No one should have to pay that just for a battery. Dang!
To make matters worse I had the same yellow battery warning light with no symptoms and a software update fixed it.....this time 9 months later and out of warranty the same yellow battery warning light...again..no other symptoms and you tell me its a $3,200 battery!!
Porsche knows very well that there is an issue with these batteries.
Thats what I get for buying an early production 2019 cayenne
Ouch!!
Phew! I feel relieved reading this thread. I thought I was special, but guess not…
2019 Turbo. Battery Low light comes on under warranty. Software update. Fixed. Out of warranty by a couple of months, and Battery Low comes back on. This time, was told need to replace battery for $3k.
Hmmm, me thinks the software coding specifically timed for perfect Out of Warranty failure. German precision, if you ask me.
The battery still reads 13.4/13.5v. No issue starting the car, even after 4, 5 days stationary in garage.
Decision: spend 3k to get rid of fault?
Or,
Live with fault (and, evidently, nothing more to worry about).
Ah, but, one could argue this will get progressively worse and eventually I will need to replace the battery.
Fine. Not spending 3k on a battery. On principle.
Will sell the car when the battery dies. End of story.
Phew! I feel relieved reading this thread. I thought I was special, but guess not…
2019 Turbo. Battery Low light comes on under warranty. Software update. Fixed. Out of warranty by a couple of months, and Battery Low comes back on. This time, was told need to replace battery for $3k.
Hmmm, me thinks the software coding specifically timed for perfect Out of Warranty failure. German precision, if you ask me.
The battery still reads 13.4/13.5v. No issue starting the car, even after 4, 5 days stationary in garage.
Decision: spend 3k to get rid of fault?
Or,
Live with fault (and, evidently, nothing more to worry about).
Ah, but, one could argue this will get progressively worse and eventually I will need to replace the battery.
Fine. Not spending 3k on a battery. On principle.
Will sell the car when the battery dies. End of story.
Curious to know…have you put it on a lithium compatible charger overnight?
I'm not sure the battery is covered due to wear, just if there is some sort of defect causing it to fail. At least, that is what my dealer told me when I picked the new vehicle up in 2021.
From our friend Schnave…..the factory warranty covers the Lithium battery except
This Warranty Does Not Cover:
Batteries damaged from storage, lack of normal vehicle use, or nonPorsche approved electrical or accessory installation.
So what is normal vehicle use? Well, they explain it in gory detail. Good luck complying with it . . .
Your Responsibility for Normal Vehicle Use
Porsche Guidelines specify reasonable mileage to be at least 15 miles / 24 kilometers per day or 6,000 miles / 9,600 kilometers per rolling 12 months.
— If you drive less than the above-mentioned limits, or in the event of prolonged storage, contact your local authorized Porsche dealer for instructions.
(Note: A battery maintainer is available at your local authorized Porsche dealer. It must be used to maintain your vehicle’s battery state of charge if your vehicle will not be used for several days.)
06-17-2023, 12:56 PM
2019 Cayenne Lithium battery failure
