msos

Assuming you have out of warranty repair needs, and you are not the do-it-yourself type, which criteria do you believe is the most important when selecting a repair facility? Please list your order and add anything else that you think is important. I will tally up the results and post them in a few weeks.

1-Specific experience with your cars model/production year
2-Reputation for fixing things right the first time
3-Competitive pricing
4-Communicating clearly throughout the process
5-Trusted to not do unnecessary repairs

Thanks for your participation.

Steve Jensen

For my daily driver, a '99 Nissan Altima, option 5 is the most important.

For the 356, option 1. No VW mechanics need apply.

Daniel Dudley

Competence is paramount. Cheaper in the long run.

MrNvgtr

Here are my priorities:

1-Specific experience with your cars model/production year
2-Reputation for fixing things right the first time
3-Competitive pricing
4-Communicating clearly throughout the process
5-Trusted to not do unnecessary repairs