Sign in issues
08-24-2023, 02:22 PM
#1
2nd Gear
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Join Date: Aug 2023
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Sign in issues
I had to create an alternate sign in as my regular account is not working. I have sent emails to admins and received no response. My password does not work and trying to change it does not work either. Using the brand new password sent automatically still bounces and after 5 attempts locks my account. Is the someone that is willing to help?
08-25-2023, 09:12 AM
#2
IB Staff
where are you emailing? I have not received anything from you. make sure you copy & paste the pw we send you, as they contain special characters that are indistinguishable from normal ones.
cheers,
robb
cheers,
robb
08-25-2023, 01:37 PM
#3
2nd Gear
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That’s exactly what I have been doing! Very frustrating. The account is MichelleJD. Can you look into it?
08-25-2023, 01:41 PM
#4
IB Staff
i have manually sent you a pw reset email to the email address linked to your account.
08-25-2023, 06:44 PM
#7
IB Staff
what? as if! i took swimming lessons in Schomberg when i was a kid, grew up between there and Barrie!