What's going on at Fikse? - Page 3

tsheehan · 07-23-2009, 08:02 AM

Fikse definitely could use an overhaul of its customer service and repair practices. I hope that they rethink there elitist stance that every damaged or reconfigured wheel request must in fact be handled by the mother ship. At this point I am looking for a new company to roll my race car on. The season is to short the rules and tire availability are to fluid to be leap frogging two and a half sets of wheels while a vendor is failing to deliver within a reasonable time period. The Cost of the tires, trackside mount and dismount of rains and slicks to compensate for horrible communication and contempt for the customer by Fikse will take more of the joy out of my pasion for racing then the cost of re tooling with another brand. I concider my self truely fortunate to be in the position to bail on Fikse and find another relationship. Three sets of wheels will not make any manufactor a fortune but 3 sets times a thousand guys like me is not a bad quarter.

Regards
TSheehan

Gregg Lewis · 07-23-2009, 09:08 AM

Forgeline !

jakermc · 07-23-2009, 10:45 AM

Another vote for CCW.

Twice I have sent a bent wheel in for repair and they turned it around in 24 hours each time. Currently have 3 sets from them and couldn't be happier.

ricster · 07-23-2009, 10:50 AM

BBS is really the best wheel company out there. I have a friend who used to work for Flying Lizard race team and would say most wheel companies wheels would show fatigue cracking when driven hard...except BBS. They use that wheel exclusively because they are the strongest wheel with the best repair service turnaround in the industry. Food for thought.

mooty · 07-23-2009, 12:16 PM

Quote:

Originally Posted by tsheehan

Fikse definitely could use an overhaul of its customer service and repair practices. I hope that they rethink there elitist stance that every damaged or reconfigured wheel request must in fact be handled by the mother ship. At this point I am looking for a new company to roll my race car on. The season is to short the rules and tire availability are to fluid to be leap frogging two and a half sets of wheels while a vendor is failing to deliver within a reasonable time period. The Cost of the tires, trackside mount and dismount of rains and slicks to compensate for horrible communication and contempt for the customer by Fikse will take more of the joy out of my pasion for racing then the cost of re tooling with another brand. I concider my self truely fortunate to be in the position to bail on Fikse and find another relationship. Three sets of wheels will not make any manufactor a fortune but 3 sets times a thousand guys like me is not a bad quarter.

Regards
TSheehan

sorry to hear that, but i guess i am not the only one with such bad service.
this was 3 years ago, and i hold my grudge forever.

mooty · 07-23-2009, 12:20 PM

Quote:

Originally Posted by ricster

BBS is really the best wheel company out there. I have a friend who used to work for Flying Lizard race team and would say most wheel companies wheels would show fatigue cracking when driven hard...except BBS. They use that wheel exclusively because they are the strongest wheel with the best repair service turnaround in the industry. Food for thought.

1. they are the best, yes.
2. the are also the most $$$$$$$$$$, yes
3. servicing winning ALMS team flying lizard is not same as servicing local back marker like myself, no way in hell will BBS motorsport turn my wheels around in 24 hours.
4. all wheels will fatigue crack, BBS will take longer to crack.
5. i LOVE BBS MOTORSPORT wheels, you get what you pay for.

mooty · 07-23-2009, 12:21 PM

Quote:

Originally Posted by Phokaioglaukos

This is a terrible thread to read. I hope Fikse get their act together quickly, but they are off my list for now.

i wrote them an email stating why i was dissatisfied. no reply.
oh yeah, i gave them plenty of time to compose a reply to my email. my email was sent over a year ago. so they aren't just slow in making wheels.

mooty · 07-23-2009, 12:22 PM

Quote:

Originally Posted by 333pg333

CCW come with a lot of customer satisfaction it appears. I will need to get something made up semi soon. They seem to be high on the list for great service, great pricing, great expertise and a very good product.
Hard to argue against.
What other brands fit this criteria?

jongbloed
forgeline

Gary R. · 07-23-2009, 12:23 PM

What are CCW classics going for now? They were about $2300 per set last I knew. How about the others?

mooty · 07-23-2009, 12:28 PM

Quote:

Originally Posted by Gary R.

What are CCW classics going for now? They were about $2300 per set last I knew. How about the others?

the CCW classic on your avatar are still about that price depending on sizing
they also have one piece forged track wheels that are more "modern" looking that are about 2900-3100 depending on finish.

Gary R. · 07-23-2009, 12:33 PM

Quote:

Originally Posted by mooty

the CCW classic on your avatar are still about that price depending on sizing
they also have one piece forged track wheels that are more "modern" looking that are about 2900-3100 depending on finish.

Good to know. I paid $4K about 4 years ago for a set of Fikse Mach V wheels for my 964, that's my only experience with them. I purchased a set of custom 3-piece forged Fuch replicas from Jeff Alton/Zuffenhaus in 9"/11" for just under $3K that are very light and track worthy (think they are just over $3k now). Wondered what Jongblood and BBS are at?

Geoffrey · 07-23-2009, 01:50 PM

A BBS race wheel is between $1200 and $1500 each wheel for the standard aluminum center. Well worth it when you see the construction. No gooey sealer is used either which is nice when rebuilding them and they will sell you the parts directly so you can do it yourself.

DogInBlack · 07-23-2009, 04:52 PM

Fikse blows. I had more trouble with their customer service on a set for my RSA. The only way to make your wheel buying experience worse is to use the sumbitches at Wheel Enhancement to order your Fikse's.

Ryan at Jongbloed is great.

Oh yeah, Hoosiers leak

Matt Lane · 07-23-2009, 11:15 PM

This thread's a bummer... but better to understand current state of affairs than not know. I've been waiting to pull the trigger on a set of Fikses but will reconsider based on experiences here.

I sometimes wake up in a cold sweat after dreaming of Kinesis (Lexani) 20 inch spinners on my 993...

M

mdrums · 07-24-2009, 01:04 AM

+ 100 on CCW...awesome wheels and service! I've owned 2 sets. John is a Vette guy but puts up with us Porsche guys. LOL

07-23-2009, 09:08 AM	#32
Gregg Lewis Addict Rennlist Member Join Date: Apr 2004 Location: Columbus Ohio Posts: 3,385	Forgeline ! __________________ Gregg Lewis 02 996 89 944S2 #700 94 968 (For Sale) 06 GS 300 04 Denali XL (White Whale)

07-23-2009, 10:45 AM	#33
jakermc Addict Rennlist Member Join Date: Jan 2003 Location: Plano, TX Posts: 734	Another vote for CCW. Twice I have sent a bent wheel in for repair and they turned it around in 24 hours each time. Currently have 3 sets from them and couldn't be happier. __________________ 1983 911 with 3.6L VarioRam, NASA GTS-3 2003 996 X51 'Baby Cup', NASA GTS-4/PCA ??? 2003 996 C2 Coupe 1987 Mi. Andretti Kraco-Galles Indy Car (FOR SALE) 1992 D. Sullivan Kraco-Galles Indy Car (FOR SALE) 2003 Ferrari 575M 2001 Ford F-250 PSD (tow vehicle) 2007 Ford Expedition (dog hauler) Former P-cars: 1993 968, 2001 Boxster S, 1991 928 GT, 1998 SpecBoxster

07-23-2009, 12:23 PM	#39
Gary R. Addict Rennlist Member Join Date: Dec 2004 Location: CT Valley Region - CT Posts: 8,370	What are CCW classics going for now? They were about $2300 per set last I knew. How about the others? __________________ 1978 Black 911 SC #954 PCA D 78 Euro SC converting to longhood RSR with 3.2SS twin-plug, 46mm Webers, 9&11 inch "Zuffenhaus/Alton Fuchs" in progress 06' DURAMAX/6 spd ALLISON!

07-23-2009, 01:50 PM	#42
Geoffrey Addict Rennlist Member Join Date: Dec 2001 Location: Kingston, NY Posts: 7,858	A BBS race wheel is between $1200 and $1500 each wheel for the standard aluminum center. Well worth it when you see the construction. No gooey sealer is used either which is nice when rebuilding them and they will sell you the parts directly so you can do it yourself. __________________ Racetek Engineering 93 C2/RSR 3.8 92 C2 Coupe 89 911 Turbo 91 944S2 Club Sport 87 924S

07-23-2009, 04:52 PM	#43
DogInBlack Addict Rennlist Member Join Date: Nov 2007 Location: Gulf Coast, Alabama Posts: 674	Fikse blows. I had more trouble with their customer service on a set for my RSA. The only way to make your wheel buying experience worse is to use the sumbitches at Wheel Enhancement to order your Fikse's. Ryan at Jongbloed is great. Oh yeah, Hoosiers leak __________________ Tucker the adventure continues...

07-23-2009, 08:02 AM	#31
tsheehan Addict Rennlist Member Join Date: Jan 2006 Location: New Hampshire Posts: 64	Fikse definitely could use an overhaul of its customer service and repair practices. I hope that they rethink there elitist stance that every damaged or reconfigured wheel request must in fact be handled by the mother ship. At this point I am looking for a new company to roll my race car on. The season is to short the rules and tire availability are to fluid to be leap frogging two and a half sets of wheels while a vendor is failing to deliver within a reasonable time period. The Cost of the tires, trackside mount and dismount of rains and slicks to compensate for horrible communication and contempt for the customer by Fikse will take more of the joy out of my pasion for racing then the cost of re tooling with another brand. I concider my self truely fortunate to be in the position to bail on Fikse and find another relationship. Three sets of wheels will not make any manufactor a fortune but 3 sets times a thousand guys like me is not a bad quarter. Regards TSheehan

07-23-2009, 10:50 AM	#34
ricster Addict Rennlist Member Join Date: Apr 2009 Posts: 413	BBS is really the best wheel company out there. I have a friend who used to work for Flying Lizard race team and would say most wheel companies wheels would show fatigue cracking when driven hard...except BBS. They use that wheel exclusively because they are the strongest wheel with the best repair service turnaround in the industry. Food for thought.

07-23-2009, 11:15 PM	#44
Matt Lane Addict Rennlist Member Join Date: Mar 2006 Location: Montreal, QC Posts: 674	This thread's a bummer... but better to understand current state of affairs than not know. I've been waiting to pull the trigger on a set of Fikses but will reconsider based on experiences here. I sometimes wake up in a cold sweat after dreaming of Kinesis (Lexani) 20 inch spinners on my 993... M __________________ 1997 993 Carrera Arctissilbermetallic - She's a work in process... Factory LSD, Supercups. DAS bar and Euro GT3 seats to install ROW M030 Springs and TT Sways w/ Bilstein HD's, RS Strut Brace Chief Officer of Destruction, Mayhem and Tom-Foolery, Who-Style

07-24-2009, 01:04 AM	#45
mdrums Addict Rennlist Member Join Date: Mar 2006 Posts: 4,509	+ 100 on CCW...awesome wheels and service! I've owned 2 sets. John is a Vette guy but puts up with us Porsche guys. LOL