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Recently picked up a new-to-me '99 996 in ocean blue metallic, and took it to a highly-recommended detailing shop in Toronto to get a two-step paint correction and ceramic coating.
There were initially some high spots on the car, and the shop took it back right away to repolish and reapply the ceramic coating on those panels.
Just got the car back again today, and everything looks great except this one spot. Pictures attached.
It seems like it could be in the shape of a polisher, so my best guess is that when the rear area was polished/retouched, this is where it stopped (instead of going over the whole area).
Is this as good as I can get, or should I ask the shop to have another go?
I hate to be a difficult customer, but also wanting to get my money's worth ($950 for the paint correction and another $950 for the ceramic coating).
I took one of my old 993's which happened to be Ocean Blue metallic to a highly regarded shop (I won't name the shop as we came to an agreement to compensate for the damage). When I went to pick up the car, I immediately noticed a 3 inch oval spot that looked like a different colour. They had burned through the clear and the difference in thickness affected how the metallic base looked - the spot was right on the driver's door. The only fix was to repaint the door and blend into the fender and quarter panel. I hope that isn't what you are looking at, but regardless, the job you received is totally unacceptable.
looks to me like they left the ceramic on too long before polishing in that area. I would guess they can fix that in half an hour.
is that polish residue left on the weatherstripping of the window?
let's see a photo of the whole car....congrats btw.
wondering how long the ceramic warranty is?
enjoy the new car!
The shop just got back to me. They’ll take the car back to have another go, but they’re thinking it’s more of an issue with the paint underneath (tells me the car’s been repainted at several spots when they examined it) rather than the ceramic coating they applied.
This was the response:
We looked this over as a team, and it seems extremely unusual. We know the quality of the repaint on this car is “fair” in areas, and “poor” in others. It has a significant amount of variability in the color and also consistency of finish. The material of the repaint also behaves strangely with respect to its interaction with the ceramic coating.
We did not stop with the polisher at that area you’ve shown, as we repolished the panel all the way from the taillights to the door, and down to the textured rocker paint. There was no stopping point mid-way across the panel. Also, to avoid having any ceramic coating lines/high-spots we adjusted our approach to reapply the coating uniformly across the whole panel instead of breaking it into smaller sections. So it can’t be an “overlap” area with the coating. And visually, this doesn’t appear to be related to ceramic coating high-spots.
If you like we can take another run at that panel (ie repolish, and re-apply ceramic coating), but I cannot guarantee that it will resolve the issue. If it’s a defect within the paint or clearcoat (like on the hood), it might not be able to be corrected.
Originally Posted by moab
Which shop?! That’s what everyone wants to know.
The Refinery, which has been highly recommended here several times. Gerald has been nothing but helpful responding to my concerns so far, so hoping this could be resolved.
Originally Posted by Onami
I took one of my old 993's which happened to be Ocean Blue metallic to a highly regarded shop (I won't name the shop as we came to an agreement to compensate for the damage). When I went to pick up the car, I immediately noticed a 3 inch oval spot that looked like a different colour. They had burned through the clear and the difference in thickness affected how the metallic base looked - the spot was right on the driver's door. The only fix was to repaint the door and blend into the fender and quarter panel. I hope that isn't what you are looking at, but regardless, the job you received is totally unacceptable.
Really hope that’s not what happened here.
How would I be able to tell whether it’s an issue with a supposed repaint vs. burning through the clear coat?
Originally Posted by Turbodan
looks to me like they left the ceramic on too long before polishing in that area. I would guess they can fix that in half an hour.
is that polish residue left on the weatherstripping of the window?
let's see a photo of the whole car....congrats btw.
wondering how long the ceramic warranty is?
enjoy the new car!
I could tell on my car because I measured it with a paint meter and that spot was low. I forget the readings. Took it to a high end paint shop in Vaughan for an estimate and they confirmed that it was burn through. My spot was much smaller than yours. Hopefully, they can remedy it with another go...
07-27-2023, 08:20 PM
Is this ceramic coating job acceptable?
