ngfan

As promised in another thread I took the time to write an extensive trip report including photos of the factory collection of my new Cayenne S at Porsche’s Leipzig factory for the world’s best Cayenne forum at rennlist.com.
Please forgive me any grammar mistakes etc. as English is not my native language but I tried my best and hope you will enjoy the reading though. May it further push the anticipated joy of those of you still waiting to get their Pepper car delivered or want to learn more about the factory collection procedure/experience.
My apologies for the length of my report.

My Car

Let me begin with the made-to-order specification list of my Pepper car:

Cayenne S, European Model Year 2004 (started on June 1st 2003)
Lapis Blue Metallic – Black interior color
Full Smooth Leather
Tiptronic S
Air Suspension
Bi-Xenon Headlights
PCM II
CD Changer
Telephone Module incl. Active Handset/Receiver (the initially offered passive handset became an active one through model year change)
Sport Seats w/Extended Memory
Sports Aluminum Package
Non Smoker Package
Electric Comfort Package
Front and Rear Heated Seats with Heated Steering Wheel
Privacy Glass
Park Assist
Fire Extinguisher
18” Cayenne Turbo Wheels w/Winter Tires
20” Sport Techno Wheels w/Color Crests and Summer Tires

Other Tequipment goodies:

Black Velours Floor Mats (free gift by my dealer)
Trunk Loading System

Order Process

Car was ordered in mid-January 2003 with an anticipated delivery time frame of last week of April/first week of May 2003. Due to Porsche’s miscalculation of the anticipated order rate of the Air Suspension for the S, the production/delivery date was delayed until mid-July 2003 as the earliest date. This wasn’t welcomed but it gave me the opportunity to order the Sport Seats as they became available during the European/ROW model year change in June 2003. Why the Sport Seats ? Well, I always thought that the sport seat available for 996 and 986 models is the best seat you can get in a Porsche and therefore a must to order. I anticipated this to be valid for the Cayenne as well. I think C’s standard seats are very good, but from first experience I believe the sport seats give you an even better comfy feel and more support (shoulder/ upper back area/legs) while driving the car more ...sporty. Fortunately they don’t feel tight. They are worth every penny to me. Well, actually the sport characteristics come for free (fortunately Porsche’s money squeezers must have missed something here) as the Sport Seats cost exactly the same (here in Germany) as the Comfort Seats but share the same extended memory/electronic features.

I chose to order the factory collection as I always love to receive my new car at the factory. I already collected a BMW in Munich and three Mercedes at their customer center in Sindelfingen before and it was always a very special experience. You usually participate in an interesting factory tour (take a look behind the scene) and it provides a closer tie to the brand compared to a short delivery act at the dealership. In Porsche’s case, the decision to go for the factory collection was further fuelled by the expectation of a very exclusive atmosphere during the delivery process itself (personal treatment of max. 30 customers per day vs. 500-1000 at Mercedes’ customer center in Sindelfingen) including that infamous test track and offroad experience in a factory-owned Cayenne.

The Trip

Prelude

As I have never been to the historic cities of Dresden and Leipzig before I decided to choose Monday as the delivery date to use the weekend before for some sightseeing there. I ordered a rental car for the trip from Porschetown (aka Stuttgart) to Eastern Germany. I chose rental company Europcar and, as I always wanted to test drive this car just out of curiosity, ordered a VW Phaeton V 6 for the trip.



Picked the Phaeton up on Friday, 18th July at noon and was instantly surprised in a positive way: The car felt massive and solid, the build quality looked good, the interior style was appealing. Only the 241 hp V6 engine felt and sounded to be struggling with the weight especially when pushed to higher speeds. I really wonder how this will work in an even heavier Touareg or Cayenne ?

Left Stuttgart on Friday afternoon heading to Dresden for my first part of my “Cayenne days”. Traffic was very heavy along all autobahn routes on such a hot day (summer holidays, weekend commuters and loads of trucks) so driving (or better waiting in traffic jams) was a pain. Definitely not a good day for a high-speed experience on German autobahns... Only on the last 40 miles I was able to push the Phaeton up to 140mph but this ride left much to be desired. Again an exhausted engine to cope with the weight and a chassis that felt quite insecure in fast driven curves to say the least. It was a strange feeling, the car somewhat started to jump and moved nervously sidewards. Nothing what I expect from such a modern and sophistcated luxury vehicle. The navigation system wasn’t too bad but way behind the performance of the PCM II system (great map but slow scale change, bland voice and misleading vocal instructions).

Arrived in Dresden in good shape though (Phaeton standard seats are excellent) and checked into the Westin Bellevue Dresden which is perfectly situated along the banks of river Elbe. I opted for a Grand Deluxe Room with fabulous views of the historic city and equipped with Westin’s decent “heavenly bed”. The room rate included the complimentary minibar (mineral/sparkling water, Coke, beer, chocolates, nuts) and the buffet breakfast. Parking is available on hotel grounds for the heafty price of 13 € per day. You can reach all the major sites in the downtown area within walking distance (Semperoper, Zwinger etc.). The Westin houses a very good restaurant called "Canaletto" where we had an excellent dinner one evening.
Another even more classy hotel option might be the Kempinski Taschenbergpalais which is right across Semperoper but doesn’t offer the great views like the Westin does.

After some excellent sightseeing in the Dresden vicinity (Castle Pillnitz, Saxonian Switzerland) we went to Volkswagen’s latest coup, the Transparent Factory in Dresden. Looking more like a modern high class industrial design building than a classic car factory it is the birthplace of my rental and all other Phaeton cars. Named "Transparent" as you can watch much of the production process from the outside it is definitely the most modern styled factory you can find around the globe. Everything looks so clean and neat. Production line has parquet flooring. Just modern high-end styling. Catering is excellent on-site and worth a visit. Only downside may be the slow production process as these cars couldn’t find too many customers so far (image contradiction problem VW = high-end luxury vehicles). The Factory also works as delivery center for Phaeton customers with shuttle service and lounge amenities.


Outside view of VW's Transparent Factory in Dresden


Phaeton production line. Quite luxurious to have parquet flooring there.


Seats waiting to be installed


An old Horch model on display inside the Transparent Factory

After checkout on Sunday we were ready to take the short one-hour road trip to Leipzig. Weather was pretty hot with 93 degrees F but traffic was low on the new and well-built autobahn. Another time to push the Phaeton V6 I thought and my cruising speed quickly averaged around 140 mph. Then, about halfway through, the unthinkable happened. While driving on the left lane a loud bang suddenly interrupted the smooth ride and I saw a big white-greyish cloud billowing from the rear of the car covering the whole autobahn with fog and leaving a trail of oil behind. The engine made clacking noises and no power could be applied anymore. A scene like you may have seen from Formula 1 races when engines just blow apart. Sh**! I managed to steer the vehicle onto the hard shoulder and stopped right next to an emergency telephone. The car spilled all its oil reserves onto the lane and couldn’t be restarted. I called Europcar Road Assistance immediately who called VW who called a tow truck which took one hour to arrive at the scene (VW won’t call the nearest towing company available but the nearest they have a contract with). While waiting for the tow truck to arrive I called highway patrol through the emergency phone to let them check if the oil spill might pose a hazard to motor-cyclists. Two very friendly and supportive police officers (Cheers to the Saxonian “Autobahnpolizei”) arrived 20 minutes later in their Audi A6 Avant 2.5 TDI. To make this long story short, with the help of my mobile phone I organised a replacement car with Europcar and took a taxi to Europcar’s Leipzig/Halle airport counter to receive it. Taxi fees were immediately repaid by the counter clerk and an Audi A6 Avant allroad 2.5 TDI with Tiptronic was offered. Well, I would have preffered that Titanium-colored Cayenne or this 996 Cabrio waiting at the rental lot but those belonged to AVIS. Sigh! But driving the Audi was fun although you could feel the Turbo lag of this diesel engine. Nav system was good, map good, handling average, voice better than VW’s, still behind the PCM II performance.


Audi A6 Avant allroad 2.5 TDI in front of Hotel Fuerstenhof Leipzig (and with a decent companion parked behind)

Three hours after the disruption started we happily checked into Hotel Fuerstenhof, The Luxury Collection, Starwood chain. Got upgraded into a Junior Suite (from Grand Deluxe room) which was a pleasant surprise after this exhausting episode. Very large room, sophisticated styling. Again, location of this hotel is excellent, inner city is within easy walking distance (as is the Main Train Station which is worth visiting). Hotel has a great appeal (boutique style), bathrooms come with Bulgari amenities, buffet breakfast was very intimate and individual. Simply the best hotel in Leipzig with good and very friendly staff service (Porsche has a specific rate available for their customers although I got a slightly cheaper rate through spg.com with breakfast included). Did some sightseeing around downtown for the rest of the day (Nikolai church – ignition center of the peaceful revolution which turned over communist rule, Maedlerpassage, Main Train Station etc). Before returning the Audi to a 24 hour Europcar city station late in the evening I drove to the Porsche factory near the airport to get a first climpse of the area. Just watched as the Sunday night shift arrived for another night of Cayenne and GT production.


Porsche's Leipzig customer center at night

...

ngfan

Day of the Days

After breakfast and checkout we took a cab to take us to the customer center. At the factory’s entrance gate security asked for our name and Porsche dealership and let the taxi enter factory grounds as everything was in order (appointment through the dealer). Just before reaching the customer center’s entrance we passed by the four delivery suites on our right where brand new Cayennes were waiting inside to be collected by their owners. After unloading our bags a nice and good-looking lady greeted us and helped with our luggage which she stored at her desk.

She then asked us for the license plates and the delivery voucher which I had received from my dealer. I immediately saw my new car to the right of the welcome desk inside a glass-walled corridor waiting for a vacant delivery suite and the license plates to be installed. It was easy to recognise it as it is usually impossible to get a Cayenne with factory-mounted Sport Technos.



Well, my heart really started to race at that moment! The lady then invited us to the waiting area with bar and offered us drinks of our choice (for free of course). A few minutes later another nice lady introduced herself as guest host and guide for the factory tour. She was very enthusiastic about her work which was a nice touch. She explained the program for the day which looked like this:

1. Small group factory and customer center tour including visit to the Selection and Tequipment shop.
2. Meeting our instructor and driving around test and offroad track for two hours.
3. Lunch at the customer center’s restaurant.
4. Delivery suite experience: meet your Cayenne with in-depth explanation of all car features by our instructor.

Factory and Delivery Center Tour

Shortly after her introduction the host took our small group of about 12 people to the factory (all Cayenne car collectors and their entourage). Unfortunately, no pictures were allowed inside. First we saw the casino for the workers and the integrated office areas where white and blue collar people can meet each other and work closely together. It’s an open modern design and impresses with an airy atmosphere. Next was the production line itself. As all of you may know only 10% of the Cayenne is produced in Leipzig, the rest arrives mostly by train either from the VW factory in Bratislava, from several suppliers or from Porsche in Stuttgart-Zuffenhausen (engine). The production line is as clean as in Dresden’s Transparent Factory and of manageable size (but no parquet flooring). You can watch as tranny, engine and chassis get married. You can see quality control and post-production adjustments on those cars that doesn’t meet the quality requirements. If you ever had problems to decide various color combos you have to come here. You can see all types of combos. Majority of colors were black, titanium and silver, some blue and jarama beige, a few carmona red, dark teal and whites and two rare prosecco ones. This was my first encounter with prosecco metallic after it was first featured in those press pics released at Geneva Auto Salon in March 2002. According to the tour guide this color just appeared on production line at the beginning of July 03. There were also quite a number of cars with the rear-mounted spare tire holder.

Neighboring C’s production line is the line for the Carrera GT which was already producing the first pre-production models. The line was hidden behind large walls but I was able to get a glimpse of a black GT. Outside the walled area a GT reference model was parked where workers compared the measurements of the preproduction models with an unpainted reference model. Indeed a very interesting procedure to watch.

Cayenne V6 Targa Six-Speed Manual with New Color

By far the biggest surprise was waiting for me just next to the entrance/exit of the production area. A strangely colored Cayenne was parked there and caught my attention. A large paper on the windscreen said “Abalone Green” which obviously refered to the car’s color. It looks kind of light blue-ish although somewhat strange IMO. I went straight over to that car and suddenly recognised the biiiig glass roof.

Boy, I couldn’t believe it.

WOW!! The Cayenne Targa (or whatever they will call it) was just standing in front of me. And look!! The six-speed manual shift handle is there (what a large handle it is!). And look at the ventilation system’s buttons! TT and S have those two separate silver buttons to adjust airflow and temperature of the aircon on each side. This one here has only one big silver button on each side (indicates that automatic aircon won’t be standard on the V6). The glass roof itself has two partitions upfront, one above the front seats and one above the rear seats. Both looked to be moveable. Next to it is a fixed large glass roof covering the trunk area. It looked as airy as in a 996 Targa as the whole roof consists of glass. Although no sign on the tailgate indicated the V6 inside, the circumstances looked pretty clear as this was a reference model for the Cayenne Targa V 6 with six-speed manual.

Just as I was intensively exploring this prototype/reference model a Swabian supervisor passed by and as he saw my interest he aggressively ordered the tour guide to get those visitors away from that car. IT IS SECRET!!! Stupid, why do you just leave that vehicle undisguised when tour groups pass by that car every day and at such prominent position ? But I was already satisfied with what I have seen. Now, if you like that airy feeling like in a 996 Targa I highly recommend to wait until this feature gets available. It looks to be worth the wait...
Meanwhile, several sources within Porsche have confirmed the introduction of the Cayenne V 6 on the German market for December 2003 with a VW produced/Touareg V6 modified engine with 250 hp and 6-speed manual as standard equipment. If you ask me about my opinion I don’t think it is a wise decision to build a VW engine into a Cayenne. Even if they change the cover of the engine and a few parts (as planned). It may just be a bit too much VW in a Cayenne. I really wonder how this will work in a positive way image wise ?????

After the factory tour finished we were led back to discover the customer center where we started on the tower’s fourth floor. An exhibition of (mostly) historic Porsche cars is currently on display there.

We then visited the command post of the race and offroad track. It covers the whole test track with 32 cameras and four additional ones for the offroad track. The test track is certified by FIA and the command post offers several tables with electronic switches for track marshalls to influence signals.



Finally we spent some time at the Selection/Tequipment shop where each of us Cayenne owners-designate received a silver key chain with a Cayenne model attached and your initials printed on it! A very nice present and gesture by Porsche!



The Show

Now time has come for the Cayenne rodeo! After some waiting and another refreshment stop at the bar (free flowing drinks) we were met by our driving instructor. A young man introduced himself and gave us a quick overview of the following two hours we would spend with him riding the beast through corners and driving it up a 100% steep climb in reverse gear.
I immediately asked for the chance to drive a TT, at least on the test track. He checked the available fleet and confirmed a brand new TT in basalt black/sandbeige (w/ new alcantara headliner) and only 300 km on its wheels to be available.

We jumped into that waiting TT with the instructor in the driver’s seat to show us the test track and how to drive a Pepper appropriately. Huh, what a feeling to drive through ten different corners which all are copies of existing and famous race tracks. I loved the Laguna Seca corner where you have to turn right, follow a very steep climb onto a hill and then have to make a sharp left turn on the highest point and followed by an immediate right turn to descend from that hill. Quite a challenging part of this track!
While sitting in the passenger’s seat you already could feel how easy the Cayenne handled all these different corners.


Instructor about to pass the test track’s finishing line


Approaching Laguna Seca corner

After having driven three rounds the instructor stopped and a driver change was immanent. My first chance to drive a TT on a race track was about to begin! After adjusting the seat and mirrors I was ready to run. Pushing the throttle to full speed the TT fiercely roared like a lion king and accelerated like a gazelle. Just unbelieveable how easy this heavy car can be pushed to higher speeds and how easy and save the handling feels! Still, I handled that car way too gentle. Well, it was brand new and didn’t want to cause any problems. But the instructor insisted that this power machine has quite some more energy to show. Not to be told twice I tried my best to push this black monster to the limits (well, I tried...) but even with the intervention of PSM the car felt plain safe. It was overwhelming! I just thought “This is so good I could do that all day long...” But after about 10 rounds time was running out. The instructor asked if he shall give us a driver’s lesson of how to push a Cayenne to its limits before leaving the test track. He specifically asked about it as some customers may not always like such an experience.
“But, hey,” I replied “now I am here and have so much fun, just give us the ultimate show!” Alright, he jumped back into the driver’s seat and started.

WOW is the only thing I can say.

He accelerated at points where I would have pushed the brakes hard so a grummy feeling in your stomach was a constant companion. But it was always a safe and mouth-opening ride as we drifted around the corners like it was nothing.

This show alone made the factory collection a must experience!!!

When you have experienced this ride you will know why the Cayenne deserves the Porsche badge! It’s as quick, easy to handle, save and comfortable to drive as a SUV can be. A marvelous and trustworthy car!

After these adrenaline kicks, we moved over to the offroad track. Changed the car for that and got another TT (pre-production model with an aircon that had a hard time fighting the 100 degrees F inside the car) as it was the only one left with Air Suspension. A totally different though not less joyful contest. After driving a few modules by himself to show the offroad capabilities of the Cayenne the instructor once again handed the steering over to me. The most impressive part followed just afterwards when I had to drive up and down a 100% or 45 degree steep slope without interfering with the brakes. Just set the correct buttons on the middle console and everything is done by itself. Not least impressive was driving this steep slope up in reverse gear while being pushed hard into the seat belts! Annoying!
We went on driving over old Soviet military bunkers, different sand tracks (Australia/Africa-like), trunks, through deep water and over rocks and stones. Final module was a seesaw where you had to balance the Pepper by driving onto it and slowly leveling out. Well, a difficult manoeuvre which nearly succeeded, nearly... The driving experience ended here and it was another time to get a refreshing drink at the bar to wash down these great moments. If you want to see happy people then watch those who just returned from the tracks, smiles over smiles...

ngfan

...
A Familiar Visitor

While we returned to the customer center I saw a familiar car sitting next to the bar area waiting for its big show. The German license plates showed “S-GO 612” (S = Stuttgart, GO reserved for Porsche press cars, 612 for the car’s hp). YES, it was the Carrera GT prototype which I saw, touched and photographed at Geneva Auto Show 2003 (and pic-posted here at rennlist). This beast was lead actor in a movie shooting for a GT promo trailer which took part right during our visit. This car looks really cute, especially when you see the beauty being driven around the race track.
And another familiar face was the beauty’s driver. Here he was, live and in color: Walter Roehrl, Germany’s rallye racing hero and Porsche’s human jewel. He remained very patient as the film crew was shooting take after take to get the best pictures. It was real fun watching Walter driving the silver bullet back and forth many times until the movie director was satisfied with the visual performance. But definitely the best part was Walter’s ride around the track. Wow, he is a real champ. How he pushed the GT to the limits was just unbelieveable! The loud roaring noises of the GT, the screaming tires and simply the speed he was driving totally impressed me. Excellent driver with an excellent car. Looked like a perfect marriage...



Decent Tastes

While watching Walter doing his stunts from the third level of the center’s tower lunch was next on the program. A stylish, open plan restaurant which gave sweeping views of the factory’s area and beyond was a great place for some relaxation after this eventful morning. We promptly received soft drinks and were offered some Cayenne white or red wine from Argentina (drivers beware: they both contain pretty high alcohol levels: 14.4% vol. and 13.7% vol.!). The friendly waiters handed over a nice menu booklet which showed the choices of the day. I had a salmon terrine as starter, followed by three different grilled fish (salmon, tuna and red snapper) accompanied by rice and spinach as entrée. Different sweet delights along with an espresso finalised this very good (and free) lunch.








The Big Moment

2 p.m. We were set for the biggest moment of the day (or the year). Alright, I was prepared.

After some waiting at the bar area (and sitting side by side with Walter as he spent his waiting time reading a newspaper) our instructor reappeared and guided us into the delivery suites area. This area gives the whole delivery process the exclusive feel a Porsche (customer) deserves. Everything is kept in black/anthracite/white which produces a cool, crisp atmosphere. But maybe I was the only one catching this as most people at this stage have to cope with high blood pressure and enormous tension! Each suite is equipped with several leather seats where you can settle in and calm down, watch your new car or discuss its several functions with your instructor.

We passed along three suites – all stuffed with Basalt Black C’s and already being examined by their new and happy owners.

And there it was. Our new blue Cayenne was waiting for us in the fourth suite.





What a moment! My heart was running close to the speed limiter!
Huh, yeah, the Sport Technos are on (it worked!), yes, Sport Seats are in, alright, oh, it looks so cute. Great!!!!!! What a happy day !!!
All ordered options were in place, no malfunctions could be detected, the paint was in excellent shape. Everything was fine!


...

ngfan

Sport Techno Stunt

As I really hate those 18” Cayenne S wheels ( a design desaster IMHO or maybe just a deliberate attempt by Mr. Murkett and marketing to boost option/Tequipment sales) I was really glad that my C could be factory-equipped with those Sport Technos. IMO color and wheels make the difference of a neat or bland looking car.

Now for those of you interested in how I got my Sport Technos factory-mounted although this is not an option listed in the catalogue, here is the story. It is pretty complicated but obviously the only way it works. I don’t know if this is a way for those of you (or your dealership) located outside Europe (as shipping costs may get too expensive).

I wanted those 20” Sport Technos with summer tires and the 18” Turbo wheels with winter tires. Well, you cannot opt for winter tires instead of summer tires. Factory logistics won’t allow that (oh well, Mercedes is much more capable of that...).

So my dealer chose this way:

1. He put the 18” Cayenne Turbo Wheels w/Summer Tires on my options order list
2. He sent the 20” Sport Technos w/Summer Tires as Tequipment parts to the factory
3. The 18” were mounted on the car through the production process at Leipzig factory (you simply cannot avoid that)
4. The car was moved to a maintenance shop next door when it left production line where the 18” were removed again and the 20” installed
5. Factory shipped the 18” to my dealer who removed the unused summer tires off the wheels and put winter tires on and will store them until winter arrives.
6. All shipping procedures, remountings and the winter tires (in exchange for summer tires) were offered free of charge by my dealer! (That’s what I regard as customer care)

Epilogue

All in all a stunning day full of surprising experiences! I was totally satisfied with our trip (except for the Phaeton mishap) and can highly recommend everyone to pick up his/her Cayenne in Leipzig!

OK, I admit my report got very loooooooooong. Sorry for that. I hope you had some fun reading it though and might get some idea of my feelings that day.

BTW: I am really impressed by my new car on each and every day so far. Hope this will continue as long as possible. I simply love its design, handling, performance, build quality and that roaring V8 engine/exhaust sound. No problems have occurred so far. Hope it keeps that way!

Please feel free to ask me any questions you have. I will be more than happy trying to answer them.

More pics of my car and the delivery experience can be found here
in my picture gallery

Cheers,

ngfan

P.S.: Oh, dawktah, I know it’s not fair and please, don’t take it personal and please forgive me for that but...

...this is how the remote control for the Parking Heater (and the heater’s buttons on the car’s central control unit) looks like:

Torags

Great post ngfan. I'm sure we all appreciate it (I do)- very informative. They treated you in a first class manner and you deserved it. Imagine what they would do if you bought a TT.

Matt C

Ngfan,

Impressive reports and pics. Thx for taking the time and effort.

I'm very happy for you that everything is fine (except for that loaner engine, which is ... umh ... was ... well ... just a "VW" ) and the long wait is finally over.

Enjoy it!!

KY_soldier

great article ngfan. It's a shame we couldn't get pics of the Targa! Do you think that the manual will be available on the V8 as well? Any idea when the Targa will launch? thanks....Eric

sims

Great report, thanks.
I am bit jealous, as the Swiss importer did not allow direct pick-up at Leipzig.

Kevin M.

What a awesome experience!! I actually got excited when you got excited about seeing your Cayenne!! Sounds like it was definately worth the extra $$ for the factory tour.. Where exactly do you live?

ngfan

Thank you all for your nice words! Great to hear that you enjoyed the report. Now I know it was worth taking the time to write it down .

@Torags

Well, I couldn't see any difference in treatment that day no matter if you were collecting an S or a TT. I guess that they didn't really care about it. They seemed to be happy about every customer and tried to do their best to make the experience a memorable one. But maybe it will become even more individual when collecting a GT...

@Matt

Yeah, the loaner engine... What really worries my is that this engine will obviously find its way into a Cayenne (although somewhat modified)

@KY_soldier

Yes, the manual for the S (not TT) should become available pretty soon (December I guess). It was always listed as standard equipment since introduction of the S in Dec 02 (German market). But you had to order Tiptronic S as an imperative option since as the introduction of the manual version was/is scheduled for the end of 2003. But I have no clue when the introduction of the glass roof/Targa is planned for. Only additional info I got is that the roof should be designed/developed by Mercedes Manufacturer could be either CTS or Webasto...

@Kevin

Oh, it was definitely worth the extra money! I do live in Porsche company's hometown of Stuttgart.

sasilverbullet

ngfan - wow! What a write up! You definately need to replace the marketing droids at Porsche

I spent nine lovely years in Germany - and you've made me definately want to do the factory delivery thing when I finally get my Cayenne!

escapement

Thank you so much for taking the time and effort to put your excellent report together. This is a real treat for those of us who could not take factory delivery.

Torags

ngfan...

"Well, I couldn't see any difference in treatment that day no matter if you were collecting an S or a TT. I guess that they didn't really care about it. They seemed to be happy about every customer and tried to do their best to make the experience a memorable one. But maybe it will become even more individual when collecting a GT... "

I was just joking. PAG appears to have a first class act. I got excellent treatment when I picked up a MBZ years ago.

Good luck with your ride.....

ngfan

Thanks Torags!

Anir

ngfan,

Wonderful write-up. Thank you for sharing it with us. BTW, your English is excellent!