Trailers of the East Coast

So we're (obviously) new around here as a forum sponsor and vendor, and Ed and I are always looking for ways to not only sell more trailers, but improve our customer experience and ensure we're doing the right things. Since this is the nexus of most of the trailer related talk on the forum, I wanted to post a short survey and ask you guys for some feedback regarding your trailers.

Responses are greatly appreciated!

1. Do you use an open or enclosed trailer?

2. What do you typically haul on/in your trailer? (car, equipment, etc.)

3. Is your trailer steel or aluminum frame? Why?

4. What manufacturer did you choose for your trailer? Why?

5. If you purchased new, what factors did you consider when choosing the dealer you purchased from?

6. Would you purchase your next trailer from a dealer who is physically further away from you if they provided high value benefits to you as a customer? How far would you travel?

7. If provided, would you attend monthly clinics/"tech talks" on trailer maintenance, new products/accessories, and other aspects of towing?

Again, any responses are greatly appreciated and will help us provide the best possible service both to the community and our customers.

Thanks!

- Matt

certz

1. Open
2. Car, 8 wheels/tires and fuel jugs
3. Aluminum - I initially towed with a VW Touareg and was looking for a lighter weight trailer
4. R&R Trailers - proximity and cost
5. I purchased new - seemed to be the biggest bang for the buck
6. Proximity to me is not high on my list. Features, value, reliability, high construction standards, cost are much higher on my list
7. Probably not, but I would look over emailed material.

jlanka

1. Enclosed
2. Spec Boxster, extra set of wheels/tires, tool set, 4 fuel jugs, chairs, helmets/HANS etc.
3. Aluminum, for weight consideration
4. ATC because of the dealer I found on the web who carried it, plus web
research
5. Finding a dealer on the web who had delivery available
6. Sure, in fact I purchased from a dealer in FL and I live in NY so in a sense I already did that.
7. Definitely

Trailers of the East Coast

Did you have your trailer delivered? If you did, how much did it cost?

jlanka

it was $700 from Indiana

linzman

1. enclosed
2. car, 4 sets of wheels/tires, tools, spares, chairs, moped, etc.
3. Aluminum to keep weight down
4. ATC for the weight and the reputation
5. Bought used, although stored indoors and looked brand new.
6. I bought it sight unseen, just pictures, from 1500 miles away.
7. Always looking to improve my knowledge and trailering experience.

Dave 86 930 Fl

1. Do you use an open or enclosed trailer? Enclosed, 26' v-nose

2. What do you typically haul on/in your trailer? (car, equipment, etc.) Car, equipment, tractor sometimes, Ranger UTV sometimes.

3. Is your trailer steel or aluminum frame? Why? Steel, cost.

4. What manufacturer did you choose for your trailer? Why? Bendron/Titan, good quality/value.

5. If you purchased new, what factors did you consider when choosing the dealer you purchased from? purchased used (6 months old)

6. Would you purchase your next trailer from a dealer who is physically further away from you if they provided high value benefits to you as a customer? How far would you travel? Yes, depends on trailer.

7. If provided, would you attend monthly clinics/"tech talks" on trailer maintenance, new products/accessories, and other aspects of towing? Sounds interesting, but it would depend on schedule and availablity.

dogger15

1. Enclosed
2. Car, 2 sets of wheels/tires, pit cart, tools, generators, table, chairs,
etc.
3. Aluminum, less weight
4. ATC, available options/features
5. New. Experience with car haulers, customer service
6. Purchased trailer from dealer in another state and picked up from
manufacturer. Having dealer close would be preferred for warranty
and maintenance, but not required.
7. Sure, but closest ATC dealer is not "wired" that way. One of the
reasons I didn't buy from them. Video taping the clinics would be
a great alternative to those of us that aren't close enough to attend.

jrgordonsenior

1. Do you use an open or enclosed trailer? Enclosed, 28' v-nose

2. What do you typically haul on/in your trailer? (996, 2 extra sets of wheels/tires, 300 cu ft. N-bottle, tools, jacks, bicycle, etc.

3. Is your trailer steel or aluminum frame? Why? Steel, cost, availability.

4. What manufacturer did you choose for your trailer? Why? Pace, availability.

5. If you purchased new, what factors did you consider when choosing the dealer you purchased from? Purchased used from friend @ 6 months old.

6. Would you purchase your next trailer from a dealer who is physically further away from you if they provided high value benefits to you as a customer? How far would you travel? Yes, depends on trailer.

7. If provided, would you attend monthly clinics/"tech talks" on trailer maintenance, new products/accessories, and other aspects of towing? Sounds interesting, but it would depend on schedule and availability.

ned911

1. Do you use an open or enclosed trailer? Open

2. What do you typically haul on/in your trailer? (car, equipment, etc.) Car, tires (front mounted tire rack) and tools in a box

3. Is your trailer steel or aluminum frame? Why? Steel

4. What manufacturer did you choose for your trailer? Why? Purchased used

5. If you purchased new, what factors did you consider when choosing the dealer you purchased from? NA

6. Would you purchase your next trailer from a dealer who is physically further away from you if they provided high value benefits to you as a customer? How far would you travel? Yes. Anywhere in the 48 contiguous.

7. If provided, would you attend monthly clinics/"tech talks" on trailer maintenance, new products/accessories, and other aspects of towing? email format might be better.

ExMB

1. Do you use an open or enclosed trailer? Open

2. What do you typically haul on/in your trailer? (car, equipment, etc.) Car, tools, trailer spares

3. Is your trailer steel or aluminum frame? Why? Aluminum, weight

4. What manufacturer did you choose for your trailer? Why? Kwikload - rollback doesn't require ramps

5. If you purchased new, what factors did you consider when choosing the dealer you purchased from? New, easy loading of low car

6. Would you purchase your next trailer from a dealer who is physically further away from you if they provided high value benefits to you as a customer? How far would you travel? I might depending on value

7. If provided, would you attend monthly clinics/"tech talks" on trailer maintenance, new products/accessories, and other aspects of towing? No

rnh204

1. Do you use an open or enclosed trailer? Enclosed Trailex

2. What do you typically haul on/in your trailer? Car, 4 wheels, misc tools, jack, folding chair and canopy, coolers.

3. Is your trailer steel or aluminum frame? Why? Aluminum, I tow with a QX80, rated for 8500lbs but the inherent value in aluminum is what hooked me.

4. What manufacturer did you choose for your trailer? Why? Trailex, good resale, light, and well regarded within the community.

5. If you purchased new, what factors did you consider when choosing the dealer you purchased from? N/A bought used.

6. Would you purchase your next trailer from a dealer who is physically further away from you if they provided high value benefits to you as a customer? How far would you travel? Yes, if the price ratio is very beneficial vs. a local dealer. I traveled 7 hours to get my trailer.

7. If provided, would you attend monthly clinics/"tech talks" on trailer maintenance, new products/accessories, and other aspects of towing? No

texlbs

As I am currently without trailer my responses are what I am looking for or intend.

1. Enclosed
2. Car, golf cart (which I want to be able to unload without moving car, 12 tires, tools
3. Open to either but need to haul 5k lbs with total weight below 10k lbs
4. Any respected brand
5. Price, knowledge, honesty, ability to modify or outfit to meet my needs
6. Need to be able to pickup and return home in a weekend trip.
7. Probably would not attend in person, but would reference a blog

RickBetterley

1. Do you use an open or enclosed trailer? Enclosed

2. What do you typically haul on/in your trailer? (car, equipment, etc.) Race car and tools, tires, and comfort items

3. Is your trailer steel or aluminum frame? Why? Steel now, aluminum previously. Bought a friend's used trailer and it is steel framed

4. What manufacturer did you choose for your trailer? Why? HaulMark (see #3)

5. If you purchased new, what factors did you consider when choosing the dealer you purchased from? First trailer was new and bought from dealer. Considerations were brand and local

6. Would you purchase your next trailer from a dealer who is physically further away from you if they provided high value benefits to you as a customer? How far would you travel? No; I think local service for items like a trailer are important.

7. If provided, would you attend monthly clinics/"tech talks" on trailer maintenance, new products/accessories, and other aspects of towing? Probably not; not enough time

Dr911

Open
Car and tires
Aluminum is lighter
Trailex bought used
Pref not to travel for purchase
Online webinars